Nataniel Garcia
@natanielgarcia
Dedicated sales associate with strong customer service skills.
What I'm looking for
My name is Nataniel Garcia, and I have nearly two years of experience in customer service, primarily as a Sales Associate and Chat Support. I have honed my skills in communication and sales, ensuring that I meet and exceed customer expectations. My journey began at Sport Zone Gaming Center, where I developed a strong foundation in customer interaction and service delivery.
Throughout my career, I have worked in various roles, including Service Crew, Cashier, and Production Worker. My most recent position at Sitel/Foundever allowed me to further enhance my customer service skills while managing sales effectively. I pride myself on being customer-oriented and responsible, always striving to provide the best service possible.
Experience
Work history, roles, and key accomplishments
Customer Service/Sales
Sitel/Foundever
Jan 2021 - Nov 2023 (2 years 10 months)
Worked in customer service and sales for nearly 3 years, enhancing customer satisfaction and driving sales performance.
Chat Support/Collector
Probecx
Apr 2024 - Present (1 year 1 month)
Currently working as a Chat Support/Collector, providing customer support and managing collections effectively.
Sales Associate
Richprime Global Inc. / Toys R Us
Sep 2019 - Jan 2021 (1 year 4 months)
Employed as a Sales Associate for over a year, responsible for sales, customer engagement, and inventory management.
Production Worker
United Laboratories (Unilab)
Oct 2015 - Sep 2016 (11 months)
Worked as a Production Worker for nearly a year, focusing on efficient production and adherence to safety standards.
Production Worker
Hizon Laboratories Inc.
Jan 2015 - Jun 2015 (5 months)
Served as a Production Worker for 5 months, contributing to manufacturing processes and ensuring quality control.
Sales Associate
Sport Zone Gaming Center
Jun 2013 - Nov 2013 (5 months)
Worked as a Sales Associate for 2 years, providing excellent customer service and sales support. Developed strong communication skills and a customer-oriented approach.
Education
Degrees, certifications, and relevant coursework
Asian Institute of Computer Studies
Business Information Management
2011 - 2013
Studied Business Information Management, focusing on the integration of business processes and information technology.
San Isidro National High School
2006 - 2010
San Isidro Elementary School
2000 - 2006
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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