Nicole Noarbe
@nicolenoarbe
Dedicated customer service representative with strong communication skills.
PhilippinesWhat I'm looking for
I am a dedicated customer service representative with extensive experience in voice, chat, and email support. My journey began at Qualfon Philippines, where I honed my skills in providing exceptional service to clients. I thrive in fast-paced environments and enjoy tackling challenges that allow me to grow both technically and personally.
In addition to my role at Qualfon, I have worked as a Lead Generation Specialist at NxtGrp and have experience in sales at NWJS Hardware and Denzel Cellphone Shop. My background in customer service has equipped me with strong communication and empathy skills, enabling me to connect with customers effectively and address their needs promptly.
Experience
Work history, roles, and key accomplishments
Lead Generation Specialist
NxtGrp
Jun 2024 - Present (2 years 3 months)
Identified and qualified potential leads through various channels to support sales initiatives. Contributed to the growth of the sales pipeline by generating high-quality leads.
Customer Service Representative
Bling
Jan 2024 - Present (2 years 8 months)
Handled customer service inquiries via voice, chat, and email in a remote work environment. Successfully addressed customer concerns and provided timely resolutions.
Customer Service Representative
Qualfon Philippines
Oct 2021 - Present (4 years 11 months)
Provided exceptional customer service across voice, chat, and email channels, resolving inquiries and ensuring customer satisfaction. Managed a high volume of customer interactions efficiently while maintaining quality standards.
Sales Clerk
NWJS Hardware
Jan 2018 - Present (8 years 8 months)
Assisted customers with product selection and purchases, ensuring a positive shopping experience. Managed inventory and maintained an organized sales floor.
Sales Clerk
Denzel Cellphone Shop
Jan 2016 - Present (10 years 8 months)
Provided sales support for mobile phones and accessories, advising customers on suitable products. Handled transactions and managed product displays.
Education
Degrees, certifications, and relevant coursework
Cabarrus Catholic College
College Level, Health Care
Undertook studies in a Health Care Course at Cabarrus Catholic College. Focused on foundational aspects relevant to the healthcare field.
Gil Montilla National High School
High School Diploma, General Studies
Completed high school education at Gil Montilla National High School. Acquired fundamental knowledge across various academic subjects.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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