Probe CX

Probe CX is a global leader in customer experience management, committed to delivering exceptional, digitally-enabled CX solutions. Headquartered in Australia and established in 1979, Probe has transformed to become a tech-powered organization that amplifies human capabilities through innovation. Our mission is centered on creating meaningful customer experiences that exceed expectations, placing a strong emphasis on understanding the unique challenges faced by our clients, their employees, and their customers.

With a robust team of over 18,000 skilled professionals, we design scalable, end-to-end solutions that integrate the latest technology with human insight. Our services encompass a wide array of sectors, including automotive, healthcare, retail, banking, and utilities, ensuring we cater to diverse needs effectively. We focus on continuous growth and innovation, implementing advanced methodologies to stay competitive and elevate industry standards. Recognized for excellence, Probe CX has received numerous awards, solidifying its reputation as a prominent player in customer experience outsourcing and management.