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@natalyuser
Experienced Training and Development Manager with a focus on HR strategies.
As a Training and Development Manager with extensive experience in HR, I have successfully led recruitment campaigns and crafted bespoke training programs that significantly enhance employee engagement and productivity. My strategic approach to recruitment has resulted in a 30% increase in the candidate pool, while my training initiatives have elevated employee performance metrics.
Throughout my career, I have collaborated with various organizations to align workforce development with business goals. My role as a Career Coach and Training Manager allowed me to develop over 250 hours of effective training materials, resulting in a 45% rise in job placements for QA Engineers. I pride myself on my ability to create personalized coaching plans that lead to high satisfaction rates among clients and candidates alike.
With a strong foundation in HR management and project coordination, I have improved operational efficiencies and enhanced interdepartmental communication. My commitment to continuous improvement and strategic support has consistently driven positive outcomes in employee performance and organizational success.
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Work history, roles, and key accomplishments
Metalworking Industry Co.
Dec 2022 - Present (2 years 11 months)
Developed a strategic recruitment interview approach with defined stages and objectives. Updated job descriptions to comply with local, state, and federal regulations. Monitored employment legislation and informed managers of relevant changes.
Careerist
Apr 2020 - Present (5 years 7 months)
Collaborated with employers to expand job opportunities, aligning workforce with organizational goals. Maintained efficient customer relations as a key contact for professional development. Improved client satisfaction through personalized coaching, leading to increased referrals.
Julia Valler Event Staffing Agency
Feb 2019 - Present (6 years 9 months)
Managed staffing processes, including recruitment and onboarding via Greenhouse. Led a project that improved service processes, enhancing interdepartmental communication and cutting paperwork by 75%. Created training materials and performance management programs for employee clarity on job roles.
Chess Wizards
Dec 2016 - Present (8 years 11 months)
Managed the calendars of three executives, resulting in a 25% increase in productivity. Coordinated meetings that enhanced collaboration by 65%. Implemented an efficient filing system, improving document retrieval by 70%.
Celebrity Cruises
Mar 2014 - Present (11 years 8 months)
Provided exceptional service to 500 guests daily, achieving high satisfaction. Managed cashiering, handling transactions up to $10,000 in various currencies. Resolved inquiries and complaints, leading to a 30% rise in positive reviews.
Hyatt Regency Kyiv
Jul 2010 - Present (15 years 4 months)
Assisted 500 guests daily with business services. Maintained equipment with 98% efficiency. Supported 15 meetings/events weekly.
Dollar General
May 2009 - Present (16 years 6 months)
Assisted in daily store operations and managed inventory. Supported customer service and sales initiatives.
Six Flags
Jun 2008 - Present (17 years 5 months)
Provided guest assistance and ensured a positive experience for park visitors. Assisted with ride operations and park safety protocols.
Degrees, certifications, and relevant coursework
Master of Management, Foreign Economic Activity
Completed a Master's degree focusing on Foreign Economic Activity. Gained expertise in international business practices and economic principles.
Bachelor of Agricultural Law, Agricultural Law
Obtained a Bachelor's degree in Agricultural Law. Studied legal aspects related to agriculture and land use.
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