Open to opportunities

Nataly User

@natalyuser

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Experienced Training and Development Manager with a focus on HR strategies.

Ukraine

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What I'm looking for

I am looking for a role that fosters professional growth and values employee development.

As a Training and Development Manager with extensive experience in HR, I have successfully led recruitment campaigns and crafted bespoke training programs that significantly enhance employee engagement and productivity. My strategic approach to recruitment has resulted in a 30% increase in the candidate pool, while my training initiatives have elevated employee performance metrics.

Throughout my career, I have collaborated with various organizations to align workforce development with business goals. My role as a Career Coach and Training Manager allowed me to develop over 250 hours of effective training materials, resulting in a 45% rise in job placements for QA Engineers. I pride myself on my ability to create personalized coaching plans that lead to high satisfaction rates among clients and candidates alike.

With a strong foundation in HR management and project coordination, I have improved operational efficiencies and enhanced interdepartmental communication. My commitment to continuous improvement and strategic support has consistently driven positive outcomes in employee performance and organizational success.

Experience

Work history, roles, and key accomplishments

Current

HR Recruiter

Current

Metalworking Industry Co.

Dec 2022 - Present (2 years 6 months)

Developed a strategic recruitment interview approach with defined stages and objectives. Updated job descriptions to comply with local, state, and federal regulations. Monitored employment legislation and informed managers of relevant changes.

Recruitment Interviewing Compliance Compensation Strategy

Career Coach and Training Manager

Careerist

Apr 2020 - Present (5 years 2 months)

Collaborated with employers to expand job opportunities, aligning workforce with organizational goals. Maintained efficient customer relations as a key contact for professional development. Improved client satisfaction through personalized coaching, leading to increased referrals.

Career Coaching Customer Satisfaction QA Engineering Onboarding

HR Manager

Julia Valler Event Staffing Agency

Feb 2019 - Present (6 years 4 months)

Managed staffing processes, including recruitment and onboarding via Greenhouse. Led a project that improved service processes, enhancing interdepartmental communication and cutting paperwork by 75%. Created training materials and performance management programs for employee clarity on job roles.

HR Management Staffing Recruitment Onboarding Greenhouse Performance Management

Executive Assistant and Project Manager

Chess Wizards

Dec 2016 - Present (8 years 6 months)

Managed the calendars of three executives, resulting in a 25% increase in productivity. Coordinated meetings that enhanced collaboration by 65%. Implemented an efficient filing system, improving document retrieval by 70%.

Project Management Calendar Management Budget Management Time Management

Guest Relations Officer

Celebrity Cruises

Mar 2014 - Present (11 years 3 months)

Provided exceptional service to 500 guests daily, achieving high satisfaction. Managed cashiering, handling transactions up to $10,000 in various currencies. Resolved inquiries and complaints, leading to a 30% rise in positive reviews.

Customer Service Cashiering Mentoring