Open to opportunities

Tetiana Kniaziuk

@tetianakniaziuk

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Dedicated HR professional with a passion for training and development.

Ukraine

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What I'm looking for

I seek a role that fosters growth, values collaboration, and utilizes innovative HR practices.

I am a dedicated HR professional with over four years of experience and a decade of expertise in working with people. My journey has taken me through various sectors, including tourism, healthcare, and hospitality, where I have honed my skills in sourcing, screening, and interviewing candidates. I pride myself on my ability to develop effective onboarding processes and training programs that help new hires acclimate smoothly to their roles. My strong organizational skills and attention to detail ensure that HR documentation is accurate and compliant, fostering a positive workplace culture.

Throughout my career, I have successfully filled 87% of open positions within a specified timeframe by streamlining the interview process. I have also played a key role in implementing a CRM system and setting up HR-related workflows, showcasing my commitment to leveraging modern technology to enhance HR practices. My passion for helping others grow and my ability to resolve employee relations issues have contributed to creating inclusive work environments where open communication thrives.

Experience

Work history, roles, and key accomplishments

Current

HR Generalist

Current

Front Desk Helpers Co

Aug 2020 - Jul 2024 (3 years 11 months)

As an HR Generalist, I sourced, screened, and interviewed candidates for various non-IT positions. I developed onboarding processes, maintained HR records, and resolved employee relations issues while promoting a positive work environment.

Recruitment Onboarding Employee Relations Data Analysis Time Management Communication Skills Collaboration MS Office

Coordinator

Homecare Agency

Aug 2017 - Nov 2019 (2 years 3 months)

Coordinated home care services for elderly patients, monitored aides, managed schedules, and communicated with healthcare facilities and families to ensure quality care and service delivery.

Patient Care Scheduling Communication Data Analysis Multitasking Team Coordination

Tour Leader

Mouzenidis Travel

Apr 2016 - Aug 2016 (4 months)

Guided tours and excursions, ensuring guest satisfaction through engaging storytelling and logistical coordination, while providing excellent customer service.

Customer Service Leadership Communication Logistics Coordination

Front Desk Administrator

Reikartz Park Hotel

Apr 2015 - Mar 2016 (11 months)

Managed front desk operations including check-ins, reservations, and guest relations, ensuring high customer satisfaction and efficient hotel operations.

Customer Satisfaction Communication MS Office

Transfer and Tour Guide

TEZ TOUR

May 2014 - Sep 2014 (4 months)

Coordinated transfers for tourist groups and provided engaging information about local culture and history during journeys, ensuring a positive travel experience.

Communication Logistics

Education

Degrees, certifications, and relevant coursework

Vasyl Stefanyk Precarpathian National University

Master’s degree, Tourism Management

2013 - 2015

Pursued a Master's degree at the Institute of Tourism, enhancing my knowledge in the Restaurant and Resort Business, with a focus on operational management and service excellence.

Vasyl Stefanyk Precarpathian National University

Bachelor’s degree, Tourism Management

2009 - 2013

Studied at the Institute of Tourism, focusing on the Hotel and Restaurant Business, which equipped me with essential skills in hospitality management and customer service.