Natalia Mzhavia-Dumbadze - Customer Expert II - Teleperformance Georgia | Himalayas
NM
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Natalia Mzhavia-Dumbadze

@nataliamzhaviadumbad

Pharmacy expert with 10+ years in compliance, Scrum Master, and multilingual project leader.

Georgia

What I'm looking for

I am seeking a dynamic role to apply my expertise in Agile project management and pharmaceutical compliance. Passionate about fostering collaboration and optimizing processes, I aim to contribute to impactful projects in a supportive environment. I value opportunities that promote growth, continuous learning, and making a meaningful difference through my skills and experience.

I am an experienced professional with over a decade of expertise in Drugs Manufacturing Technology, International Pharmaceutical Regulations, Compliance, and Medical Translations. I hold both Bachelor’s and Master’s degrees in Pharmacy from Tbilisi State Medical University, specializing in pharmaceutical manufacturing and regulatory standards.

My career spans various roles, including Pharmacist, Registration Specialist, and Operations Expert, with a strong focus on compliance, documentation, and efficient project coordination. As a certified Scrum Master, I have successfully led cross-functional teams, optimized processes, and ensured the seamless delivery of projects in both the pharmaceutical and hospitality industries.

I am proficient in leveraging CRM, ERP systems, and advanced tools to streamline operations, manage complex inquiries, and maintain accurate data records. My multilingual fluency in English, Russian, and Georgian has been instrumental in building strong communication channels and driving collaboration across diverse teams.

I am passionate about fostering innovation, solving complex challenges, and continuously improving team performance. In addition to my professional achievements, I have participated in various certifications and training programs, including Agile Project Management and Pharmacovigilance, to enhance my skills and knowledge.

Experience

Work history, roles, and key accomplishments

JP

Pharmacist Translator

JSC ABC PHARMACIA

Nov 2011 - Aug 2022 (10 years 9 months)

In my role, I translated and adapted medical documentation for pharmaceutical registration and maintained an online pharmaceutical information database.

JG

Registration Specialist/Pharmacist Translator

JSC GEPHA

Nov 2017 - Aug 2022 (4 years 9 months)

I reviewed pharmaceutical documentation for compliance, managed the pharmaceutical database, and translated medical documents for registration, ensuring adherence to regulatory standards.

Education

Degrees, certifications, and relevant coursework

TU

Tbilisi State Medical University

Master of Pharmacy, Pharmaceutical Manufacturing

2010 - 2012

Pursued a Master of Pharmacy (MPharm) program focusing on pharmaceutical manufacturing, enhancing skills in drug development and regulatory compliance.

TU

Tbilisi State Medical University

Bachelor of Pharmacy, Pharmacy

2006 - 2010

Completed a Bachelor of Pharmacy (BPharm) program, gaining foundational knowledge in pharmaceutical sciences, drug formulation, and patient care.

Tech stack

Software and tools used professionally

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