At FlixBus, I managed customer inquiries about bookings, schedule changes, cancellations, and travel issues. I resolved concerns by phone and email, focusing on timely solutions and a positive customer experience.
As a Hotel & Restaurant Supervisor, I supervised daily operations and staff to maintain service quality. I resolved guest complaints and coordinated daily workflows to support smooth operations.
As a Sales Representative, I spoke with customers about their needs, answered questions, and recommended suitable products or services. I also supported a positive buying experience by addressing concerns.
In my current role with International Projects, I interpret between Russian and English for healthcare professionals and patients. I help ensure accurate information exchange while maintaining confidentiality in patient-related conversations.
