Natalia Hicker Homes

Led end-to-end change management for recruiting programs impacting 460 employees across the U.S. and Canada, launched an Amazon Wiki to enable recruiter self-service and tracked adoption metrics to improve readiness and sentiment.

Built an org-wide wiki, expanded senior interviewer capacity via a POD interviewing model, and implemented a Bar Raiser training tool achieving an 80% pairing goal to improve interviewer calibration.

Managed high-volume technical recruiting operations, designed onboarding for new coordinators, and streamlined scheduling to achieve 100%+ utilization and exceed recruiting metrics.

Advised clients on property transactions, executed marketing strategies across social and print, and increased brand visibility through open houses and client events.

Built and managed a private teaching studio using the Suzuki Method and organized annual recitals including venue booking and event logistics.

Consistently exceeded sales targets in high-volume retail roles, trained new employees on sales techniques and POS, and managed schedules, inventory, and product displays.

Completed a Bachelor's degree in Sustainable Urban Development with coursework focused on urban planning and sustainability principles.