Natalia Bukharova
@nataliabukharova
I build profitable travel products and scalable business operations.
MexicoWhat I'm looking for
I've built operations and travel products with founders and growing businesses for over 10 years. At GenTravel LLC, I systematized core workflows, took over operations and product management, and supported strategic expansion.
I brought project margins to 35%, expanded capacity by nine projects annually without adding headcount through workflow automation, and launched new business lines that raised profitability by 43%. I manage product delivery end to end, from itinerary design and supplier negotiations to risk mitigation and on-site coordination for groups of up to 70.
More recently, I built Deepn's launch roadmap, coordinated a distributed cross-functional team, secured its first five client contracts within six months, and established operational infrastructure for end-to-end event delivery.
I'm comfortable as a founder's trusted right hand in dynamic, multi-party environments, bringing autonomy, discretion, practical reporting, and operational discipline to complex work.
Experience
Work history, roles, and key accomplishments
Worked as Executive Assistant (Part-time) at Deepn.business.
Built the launch roadmap and coordinated a distributed cross-functional team, securing the first 5 client contracts within six months.
Established core operational infrastructure and coordinated events delivery end-to-end.
Managed a team of three sales representatives, oversaw key client accounts, and
reported on plan performance.
Audited sales pipelines to eliminate deal drop-off points, optimizing stage
conversions and building reporting dashboards the leadership was missing.
Supported the founder during the company launch by systematizing core business workflows and guidelines, and later fully took over the operational and product management, enabling strategic expansion.
Managed unit economics, reporting, accounts payable and supplier contracts
negotiations, bringing project margins to 35%.
Expanded operational capacity by 9 projects annually without adding headcount
Sales & Operations Coordinator
Mar 2018 - Nov 2019 (1 year 8 months)
Managed the full client cycle at 65% lead-to-client conversion, alongside supplier bookings, documentation and trip operations.
Delivered client presentations and negotiations, redesigned the sales process (scripts, CRM implementation, proposals and pipeline management), growing sales 2.5 times over 3 years.
Education
Degrees, certifications, and relevant coursework
Uni Bielefeld, Germany
Master’s Degree, Educational Management
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
Skills
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