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natalia antoniak

@nataliaantoniak

Experienced B2B Account Manager driving revenue growth and customer retention.

United Kingdom
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What I'm looking for

I seek a client-facing role where I can manage SME accounts, drive revenue through upsell/cross-sell, and build executive relationships while using CRM-driven strategy.

I am an Account Manager with over 10 years' experience in B2B sales and client retention, consistently driving revenue through upselling, cross-selling, and disciplined pipeline management. I build strong relationships with executive stakeholders and align services to customer objectives to secure high retention rates.

My background spans SME account management, new-home sales, and frontline retail leadership in a high-volume airline environment, where I led teams, developed sales strategies, and implemented promotions that exceeded targets. I am proficient with CRM systems—particularly Salesforce—for pipeline and account health tracking and strategic territory planning.

I bring a pragmatic, customer-focused approach, proven negotiation skills, and a record of achieving and surpassing targets while ensuring compliance and excellent service delivery. I seek roles where I can apply strategic account planning and relationship management to drive measurable growth.

Experience

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