Cody Thompson
@codythompson
Account Manager driving sales growth through consultative lead generation and strong customer relationships.
United KingdomWhat I'm looking for
I’m a highly determined and motivated account manager who gives 110% in every task. I thrive in fast-paced environments, stay organised, and adapt quickly while working confidently both independently and as part of a team.
In my current role in lead generation and sales, I manage customer accounts and identify upgrade opportunities for VoIP systems and business-grade broadband. I run tailored consultations to uncover needs, then handle the full sales process—from prospecting and cold outreach to objection handling and closing high-value deals.
I use Salesforce and other CRM tools to manage pipelines, track performance, and maintain accurate customer records. I’ve also helped drive significant revenue for BT, making £1,000,000 in the 24/25 financial year, with 60% coming from acquisition customers.
Before this, I progressed from kitchen porter to team leader in a busy kitchen environment, keeping high food safety and quality standards. I also worked as a Recruitment Consultant conducting outbound calls to generate leads—developing strong communication, negotiation, and client engagement skills.
Experience
Work history, roles, and key accomplishments
Account Manager - Lead Gen & Sales
Coastel Communications Ltd
Aug 2023 - Present (2 years 11 months)
Manage customer accounts and identify opportunities to upgrade telecom solutions, including VoIP systems and business-grade broadband. Handle the full sales process using Salesforce/CRM and helped generate £1,000,000 for BT in 24/25, with 60% from acquisition customers.
Kitchen Associate - Chef
The Britannia Inn
Aug 2021 - Aug 2023 (2 years)
Worked in a fast-paced kitchen environment, progressing from kitchen porter to team leader within 12 months. Maintained food safety and quality standards during busy service periods and supported effective communication and teamwork.
Recruitment Consultant - Cold Calling
Drive Recruit Ltd
Sep 2020 - Jun 2021 (9 months)
Conducted outbound cold calls to businesses to generate recruitment leads. Developed confidence in communication, negotiation, and objection handling while supporting client engagement and business development.
Education
Degrees, certifications, and relevant coursework
Plymouth City College
BTEC Level 3 Extended Diploma in Business, Business
2021 - 2023
Grade: Distinction, Distinction, Merit
Completed a BTEC Level 3 Extended Diploma in Business at Plymouth City College. Achieved triple grade: Distinction, Distinction, and Merit (2021–2023).
All Saints Academy
GCSEs
Grade: English Language & Literature: 7-7; Mathematics: 7; Combined Science: 6-5; Creative iMedia: Merit; Enterprise & Marketing (Business): Merit; History: 4; Spoken Language: Distinction
Completed GCSEs at All Saints Academy in 2021, including English Language & Literature, Mathematics, Combined Science, Creative iMedia, Enterprise & Marketing (Business), History, and Spoken Language. Achieved the grades listed for each subject.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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