Laura Mitchell
@lauramitchell
Senior Account Manager driving revenue growth and strategic client partnerships.
What I'm looking for
I am a commercially astute Senior Account Manager with over a decade of experience building high-value client relationships and delivering strategic account development across financial services, engineering/manufacturing and tech sectors. I have a proven track record of managing complex portfolios, engaging C-suite stakeholders, and consistently exceeding revenue targets through consultative selling, upselling and long-term account planning.
At QA I lead enterprise partnerships and design bespoke learning solutions in AI, Cyber Security, Cloud and DevOps, delivering more than £1.2M in annual revenue and securing multi-year contracts. I mentor junior account managers, collaborate cross-functionally to drive client retention, and act as a strategic advisor focused on commercial impact and workforce transformation.
Experience
Work history, roles, and key accomplishments
Senior Account Manager
QA Ltd
Mar 2019 - Present (6 years 7 months)
Lead strategic client partnerships delivering learning and development solutions in AI, Cyber Security, Cloud and Leadership; drove £1.2M+ annual revenue through upselling, cross-selling and multi-year contracts while improving retention.
Business Development Manager
Holborn Assets
Jan 2017 - Mar 2019 (2 years 2 months)
Managed acquisition and retention of high-net-worth clients and acted as primary relationship lead, delivering bespoke financial plans and supporting complex deal closures for C-suite and shareholder clients.
Head of Business Development
Globaleye
Jan 2014 - Jan 2017 (3 years)
Led business development targeting affluent expats and HNW individuals, built lead generation pipelines and coordinated client events to increase acquisition and brand visibility.
Internal Key Account Manager
Aalco Metals
Jan 2009 - Jan 2010 (1 year)
Managed regional accounts for aluminium sheet and extrusion, responsible for pricing, order management and deliveries; consistently exceeded targets, generating up to £1,500 profit per day.
Education
Degrees, certifications, and relevant coursework
Newman University, Birmingham
Diploma of Higher Education, Psychology
Diploma of Higher Education in Psychology from Newman University, Birmingham.
Singapore College of Insurance
M8 - Rules and Regulations For Financial Advisory Services, Financial Advisory Regulations
Completed M8 Rules and Regulations for Financial Advisory Services at the Singapore College of Insurance.
Halesowen College
A Levels, Multiple A Level subjects
Completed A Levels in English, Maths, IT, Sociology, and Psychology at Halesowen College.
Availability
Location
Authorized to work in
Job categories
Skills
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