Open to opportunities

Natalia Alves Pereira

@nataliaalvespereira

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Sales and customer-success leader specializing in technology SaaS sales, content and key-account growth.

Brazil

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What I'm looking for

Busco posição que una vendas, customer success e marketing de conteúdo, com foco em contas estratégicas, crescimento de receita e geração de leads.

Eu sou uma profissional de vendas e marketing com mais de 7 anos de experiência em vendas de tecnologia e 12 anos em atendimento ao cliente, atuando com soluções SaaS e ERPs como SAP, TOTVS, Oracle e Salesforce. Tenho histórico comprovado em prospecção, gestão de contas estratégicas, pós-venda e geração de demanda para a América Latina.

Fui reconhecida por desempenhos destacados (Trainee de Vendas Totvs 2016, 120% de meta como Business Development Consultant em 2017, Spot Bônus Oracle 2018) e promovida para liderar iniciativas de marketing de conteúdo e programas de clientes referência. Liderei equipes na construção de programas de fidelização e cases de sucesso que alimentaram geração de leads e expansão de soluções.

Procuro oportunidades onde eu possa integrar vendas, customer success e marketing de conteúdo para escalar contas estratégicas, criar jornadas de cliente impactantes e transformar resultados comerciais por meio de campanhas e storytelling técnico.

Experience

Work history, roles, and key accomplishments

Enterprise Account Executive

Linx / Stone

Sep 2021 - Feb 2022 (5 months)

Managed enterprise automotive accounts end-to-end (hunter to post-sales), delivering Linx solutions for CRM, e-commerce and management systems and improving customer adoption and retention.

Enterprise Sales Account Management CRM E Commerce)Prospecting Stakeholder Management Automotive

Customer Relationship Executive

TOTVS

Mar 2021 - Aug 2021 (5 months)

Owned account engagement for manufacturing and distribution clients using cross-sell strategies to align solutions to customer needs and drive business outcomes.

Account Management Sales CRM ERP Cross Selling Prospecting Negotiation

Team Leader, Customer Loyalty

Oracle do Brasil

Jun 2016 - Oct 2020 (4 years 4 months)

Led a team to develop customer loyalty programs and customer reference cases across LATAM, driving demand generation through content, PR and campaigns and converting SMBs into cloud references.

Loyalty Programs Team Leadership Content Marketing Demand Generation PR Case Studies Cloud Solutions Customer Success

SMB Marketing Leader

Oracle do Brasil

Mar 2017 - Dec 2018 (1 year 9 months)

Led SMB marketing and loyalty initiatives, planned content and campaigns to generate demand and expand cloud solution adoption among Brazilian customers.

SMB Content Strategy Campaign Planning Social Media Demand Generation Lead Generation CRM

Business Development Consultant

Oracle do Brasil

Jun 2016 - Feb 2017 (8 months)

Prospected and qualified SMB opportunities for cloud programs, achieving 120% of sales quota and supporting customer onboarding into global reference programs.

Business Development Prospecting Lead Qualification Sales CRM Customer Onboarding Outreach

Sales Trainee Executive

TOTVS

Jul 2015 - May 2016 (10 months)

Sold ERP/CRM/BI licences and services, conducting prospecting, client visits and proposals while maintaining CRM records and reaching trainee sales targets.

ERP Sales CRM Prospecting Lead Generation Proposal Management Negotiation Salesforce

Inside Sales Representative

EngineBr

Nov 2014 - Jun 2015 (7 months)

Prospected SaaS SAP ERP customers, scheduled demos, updated CRM and generated B2B opportunities through active outreach and market research.

Inside Sales SaaS Prospecting Lead Generation Market Research B2B Sales Appointment Setting

Sales & Marketing Assistant

Cloud2b - SalesforcePartnerBrazil

Jul 2014 - Oct 2014 (3 months)

Supported prospecting and marketing for Salesforce solutions, maintaining CRM, scheduling meetings and producing management indicators to drive lead flow.