Abdullah Sheikh

I am a customer service and sales specialist with over three years of hands-on experience in customer support, outbound sales campaigns, e-commerce management, and outdoor marketing. I consistently meet targets by combining persuasive communication, technical troubleshooting, and CRM-driven follow-up to boost revenue and retention.

My experience spans campaign-led outbound sales, email outreach, multichannel support (phone, chat, email), and managing an online Daraz store where I handled order fulfillment and product marketing. I have a track record of resolving escalations, improving customer satisfaction, and developing repeat business through relationship-building and personalized sales pitches.

I bring practical skills in CRM and database management, Microsoft Office/Excel, conflict resolution, and team collaboration, complemented by certifications in customer service, sales development, digital marketing, and Excel. I am committed to delivering measurable improvements in service quality and sales performance.