Open to opportunities

Naqueeb Azam

@naqueebazam

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Experienced customer service executive with strong interpersonal skills.

India

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What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for professional growth.

My name is Naqueeb Azam, and I have over 8 years of experience as a Customer Service Executive, complemented by a year as an AI Trainer. My professional journey has equipped me with a robust skill set in customer relations and technical support, allowing me to effectively address client needs and enhance their experience.

I hold a B.A. from Sikkim Manipal University and have completed a Diploma in Computer Application. My technical skills include proficiency in MS Office and social media expertise. I pride myself on my ability to work both independently and collaboratively within diverse teams, demonstrating flexibility and a strong problem-solving mindset.

Experience

Work history, roles, and key accomplishments

Customer Service Executive

Unknown

Provided excellent customer service to clients for eight years. Resolved customer inquiries and issues efficiently, ensuring high satisfaction.

Customer Service Problem Solving Communication Conflict Resolution Data Entry

AI Trainer

Unknown

Trained artificial intelligence models for one year. Contributed to the improvement of AI system performance and accuracy.

AI Training Data Annotation Quality Assurance Analytical Skills

Education

Degrees, certifications, and relevant coursework

Sikkim Manipal University

Bachelor of Arts, Arts

Completed a Bachelor of Arts degree, focusing on a broad range of humanities and social sciences subjects. Developed critical thinking and analytical skills through comprehensive coursework.

Sikkim Manipal University

Intermediate, General Studies

Achieved Intermediate qualification, covering foundational subjects essential for higher education. Gained a strong academic base in preparation for university-level studies.

TRMP High School, Ghorasahan

Matriculation, General Studies

Successfully completed Matriculation, building fundamental knowledge across various subjects. Developed essential academic skills and prepared for further secondary education.