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Napier Napier

@napiernapier

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I build operating systems that turn strategy into measurable execution across growth-stage companies.

United States

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What I'm looking for

I'm looking to help a growth-stage company strengthen execution through operating systems, clear accountability, cross-functional leadership, and measurable performance improvement.

I've spent my career working at the intersection of people, processes, and execution. I started in marketing, where I learned how to operate in fast-moving environments and coordinate across different stakeholders. Over time, I became increasingly interested in what happened behind the scenes: why some teams execute efficiently while others get bogged down by unclear processes, disconnected systems, and competing priorities. That led me toward operations and organizational effectiveness. Today, my focus is on solving those problems more systematically. I look at how work actually moves through an organization, identify where things break down, and build the processes, systems, and accountability needed to make execution more predictable. That's ultimately the kind of problem I want to keep solving, regardless of the industry.

Experience

Work history, roles, and key accomplishments

Chief of Staff

Acclinate

Apr 2025 - Jun 2026 (1 year 2 months)

Closed the strategy-to-execution gap by installing planning, priority alignment, and accountability systems. Designed and deployed an Execution Health System and created the company's first cross-functional operating infrastructure in ClickUp.

Strategic Planning Execution Health System ClickUp Workflow Automation Decision Tracking Performance Management Cross functional Leadership ROI Framework Operational Procedures Review

Director of Community Operations

Acclinate

Mar 2024 - Apr 2025 (1 year 1 month)

Produced a 95% increase in client satisfaction and a 10% expansion of new accounts by unifying execution across community, digital, research, and client-facing channels. Directed a team of 2 managers and 5 individual contributors and launched a national community engagement function.

Team Leadership Community Engagement Operations Management Process Improvement Lean Six Sigma Dashboarding SOP Development Customer Satisfaction Regulatory Compliance

Content Manager, Sponsored Content

Tastemade Inc.

Feb 2022 - Oct 2023 (1 year 8 months)

Drove 251% growth in organic partnership revenue by leading a team of 2 across US, LATAM, and EMEA through standardized campaign execution protocols. Delivered a 40% win rate on high-value multi-market RFPs and raised client NPS to 87%.

Sponsored Content Campaign Management Cross functional Leadership RFP Responses Customer Relationship Management performance reporting NPS Improvement

Content Strategist

Tastemade Inc.

Jan 2021 - Feb 2022 (1 year 1 month)

Standardized the campaign launch process, achieving a 95% on-time delivery rate across a multi-platform content pipeline. Grew partnership revenue by 80% through a restructured content strategy combining short-form video, influencer activations, and branded social series.

Content Strategy Campaigns Process Standardization Short form Video Influencer Marketing Branded Content Revenue Growth

Manager, Social & Community Strategy

Scale Media

Feb 2020 - Jan 2021 (11 months)

Integrated social, email, and product launch workflows into a single coordinated system, increasing department productivity by 50%. Launched targeted campaigns and online activations that generated $150K in incremental monthly revenue within a single quarter.

Social Media Strategy Community Management Email Marketing Product Launch A B Testing Campaign Management Revenue Generation

Social Media Manager

Larry Flynt Publications

Mar 2019 - Feb 2020 (11 months)

Synchronized social strategy with retail and e-commerce workflows, growing reach and engagement by 20% through coordinated omnichannel execution.

Social Media Strategy Omni Channel Marketing Retail Ecommerce Engagement Growth

Digital Marketing Manager

Worthfind Inc.

Apr 2018 - Mar 2019 (11 months)

Achieved a 50% sales increase at new product launch by eliminating execution bottlenecks and standardizing workflows that sustained above-benchmark campaign performance throughout.

Digital Marketing Product Launch Process Standardization Campaign Management Sales Growth

Co-Founder, Operations

Class of Nowhere

Jul 2017 - Jun 2018 (11 months)

Established the financial and operational infrastructure for a bootstrapped streetwear brand, spanning inventory, revenue tracking, and go-to-market coordination. Executed a disciplined wind-down that returned capital to stakeholders.

Operations Management Financial Planning Inventory Management Go To Market Strategy Social Media Marketing Paid Media Lead Generation

Founder & Principal Consultant

N2MGMT

Feb 2016 - Aug 2017 (1 year 6 months)

Executed marketing strategy and cross-channel campaign management for fashion clients, from independent designers to Fortune 500 brands including Coca-Cola, operating as a fractional strategic partner.

Marketing Strategy Cross Channel Campaign Management Client Consulting Brand Strategy Fractional Leadership

Founding Brand Manager

Alexandrino

Aug 2014 - Jan 2016 (1 year 5 months)

Spearheaded the launch of the company's first e-commerce site, working directly with the CEO and CFO, delivering 75% ahead of schedule and 30% under budget. Instituted forecasting, budget allocation, and reporting processes that gave leadership their first structured view of financial performance.

Ecommerce Brand Management Project Management Forecasting Budgeting Financial Reporting