NANDANI SINGH

I am a dedicated customer support professional with over two years of experience in handling customer queries and ensuring excellent service. My journey began at Tech Mahindra, where I managed customer interactions and assisted with product and service-related inquiries. I take pride in maintaining accurate records and consistently meeting customer service KPIs, which has greatly contributed to customer satisfaction and retention.

Following my tenure at Tech Mahindra, I joined Amazon as a Technical Care Associate, where I provided support through various channels, including chat, email, and phone calls. My role involved troubleshooting and resolving product-related queries efficiently, ensuring high satisfaction ratings from customers. I am passionate about delivering exceptional service and continuously improving my skills to better serve customers.