Open to opportunities

Nafi Gueye

@nafigueye1

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Multilingual executive-level operations and administrative professional.

United States

Message

What I'm looking for

I am looking for a role that values collaboration, innovation, and growth opportunities.

I am a multilingual executive-level operations and administrative professional with over 15 years of global experience supporting high-ranking government and corporate entities. My expertise lies in managing cross-functional teams, streamlining operations, and delivering mission-critical services. I am known for my exceptional interpersonal skills and my ability to remain calm under pressure, which allows me to tackle complex logistical, HR, and facilities challenges effectively.

Throughout my career, I have held key positions such as Business Management Analyst at the Federal Reserve Board and Management Specialist at the U.S. Department of State. My roles have involved coordinating high-profile events, managing procurement processes, and leading facilities management projects. I take pride in my proactive approach to enhancing organizational efficiency and fostering a positive workplace culture.

Passionate about people, process, and purpose, I am committed to continuous improvement and stakeholder engagement. I thrive in dynamic environments where I can leverage my skills in operations management, data analysis, and communication strategy to drive success and support organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations

Current

Visionary Women's Health

Sep 2025 - Present (11 months)

Direct administrative and clinical operations for a growing women’s health practice, overseeing staff, providers, scheduling, patient flow and service delivery.

Excel Microsoft Office EMRs Human Resources Management Inventory Management Vendor Relations Communication Resources Compliance Management Revenue Operations

Current

Business Management Analyst

Current

Federal Reserve Board

Sep 2023 - Present (2 years 11 months)

Coordinated daily calendars, meetings, and briefings for senior officers, managing office supply procurement and assisting with ad hoc projects. Supported recruiting efforts for economists, interns, and researchers, handling Taleo uploads and SharePoint updates. Served as primary liaison between internal teams and program leads, conducting monthly Employee Spotlights and monitoring the ORM Help ma

SharePoint Procurement Taleo Liaison Facilities Management E2 Solutions Event Planning Recruitment Travel Authorizations

Management Specialist

U.S. Department of State

Aug 2016 - Present (10 years)

Drafted, proofread, and routed sensitive government communications, organizing high-profile events and managing the Management Officer's calendar. Collaborated on annual acquisition planning and provided budget forecasts aligned with mission priorities. Represented the Management Officer in administrative meetings, advised on diplomatic operations, and optimized space usage across Embassy units.

Event Management Budgeting Procurement Leadership Facilities Planning Data Analysis SharePoint

Customer Service Agent

Air Canada

Feb 2015 - Present (11 years 6 months)

Delivered high-quality customer service during boarding, ticketing, and security checks, ensuring compliance with TSA/FAA regulations. Supported passengers with special needs and professionally resolved customer complaints. Played a key role during irregular operations, maintaining calm and structure.

Customer Service Ticketing TSA FAA Regulations Irregular Operations Management Passenger Support

General Manager

Bulman Enterprises

Aug 2008 - Present (18 years)

Directed all front- and back-office operations for a 24-person team, overseeing HR functions including payroll, recruiting, training, and benefits administration. Maintained vendor relationships and ensured compliance with health and safety standards. Facilitated employee development programs and daily morale-boosting briefings.