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Joanne Lucas

@joannelucas

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Organized administrative professional with expertise in executive support.

United States

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What I'm looking for

I seek a role that values efficiency and offers opportunities for growth.

I am an organized and proactive administrative professional with a proven track record of supporting senior executives and cross-functional teams in fast-paced environments. My skills in calendar and operations management, internal communications, project coordination, and event planning have allowed me to improve workflow processes and ensure seamless day-to-day operations.

Currently, I serve as a Senior Executive Support member at FEMA, where I provide high-level administrative coordination for strategic planning and leadership initiatives. My role involves managing stakeholder engagement logistics and ensuring timely submission of executive deliverables, which has significantly enhanced communication between internal teams and leadership. My previous experience as an Executive Officer and Administrative Officer has equipped me with the ability to oversee office operations, implement process improvements, and facilitate staff onboarding processes effectively.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive Support (Special Projects)

Current

Federal Emergency Management Agency

May 2024 - Present (1 year)

Provided high-level administrative coordination for strategic planning and leadership initiatives. Supported stakeholder engagement logistics and ensured timely submission of executive deliverables. Tracked and managed special assignments, facilitating communication between internal teams and leadership.

Strategic Planning Stakeholder Engagement Project Tracking Internal Communications Operations Management Microsoft Office Suite

Executive Officer / Operations Coordinator

Federal Emergency Management Agency

Jan 2023 - May 2024 (1 year 4 months)

Supported senior leadership with calendar management, briefing materials, and executive communications. Oversaw daily office operations and implemented process improvements that enhanced team productivity. Coordinated cross-departmental meetings and events, including logistics, agendas, and follow-up.

Calendar Management Executive Communication Process Improvement Event Planning Microsoft Office Suite

Administrative Officer / Executive Support Specialist

Federal Emergency Management Agency

May 2020 - Jan 2023 (2 years 8 months)

Directed scheduling, planning, and communication support for a division of over 200 employees. Assisted with budget tracking, procurement processes, and team resource coordination. Managed internal communications and helped lead morale and engagement initiatives.

Scheduling Budget Management Procurement Resource Management Internal Communications Employee Engagement Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

University of Virginia

B.A. , Foreign Affairs

2007 - 2011

Obtained a Bachelor of Arts degree with a focus on international relations and global political systems. Additionally, completed a minor in Anthropology, exploring human societies and cultures.