Open to opportunities

Nadya Issa

@nadyaissa

Senior human resource expert with 14 years of comprehensive experience.

I am a senior human resource expert with 14 years of comprehensive experience. Throughout my career, I have focused on employee well-being and have practical experience in merger and acquisition. I have successfully improved and optimized HR policies, labor relations, and compensation and benefits administration. I am competent in various ATS and HR information systems, including JazzHR, Workable, Breezy, BambooHR, and Greenhouse.io.

My expertise lies in people operations, workforce capacity building, performance appraisals, diversity, equity and inclusion (DEI), labor relations, analytics, recruitment strategy management, legal compliance, and policy analysis and improvement. I am fluent in English and Kiswahili, proficient in French, and have an entry-level understanding of Arabic.

Experience

Current

Head of People

Current

Fin

Aug 2023 - Present (9 months)

Championed Diversity, Equity, and Inclusion initiatives, led comprehensive Human Resource Management, created an innovative Learning & Development program, executed effective Training initiatives, managed Compensation and Benefits Administration, ensured Legal compliance, and conducted thorough policy analysis and improvement.

Diversity And Inclusivity Diversity Equity And Inclusion Human Resources Management Recruitment Employee Experience Learning Development Training Benefits Administration Legal Compliance

Talent Experience Manager

CloudFactory

Jan 2017 - Feb 2020 (3 years 1 month)

Developed performance metrics and dashboard interfaces, customized employee programs, processed new hires, transfers, and separations, assisted in negotiations to increase contractor base rates, facilitated capacity-building sessions, and managed and updated employee records.

Performance Management Team Management Hiring

People Operations Manager

Branch International

Mar 2020 - Aug 2023 (3 years 5 months)

Managed the human resource aspect of the acquisition and integration of Century Microfinance Bank by Branch International, implemented diversity, equity, and inclusion principles and practices, led a team of HR professionals, facilitated numerous training sessions, streamlined the hiring process, managed a full cycle of recruiting, hiring, and onboarding new employees, developed and implemented su

M&A Diversity And Inclusivity Diversity Equity And Inclusion Human Resources Management Recruitment Employee Experience Training And Development Training Compensation And Benefits Programs Legal Compliance

Human Resources Assistant

Dakawou Transport Ltd

Jan 2013 - Jun 2015 (2 years 5 months)

N/A

N A

Human Resources Generalist

eMomentum Interactive Systems Limited

Jan 2015 - Jan 2017 (2 years)

Updated key human resource metrics, launched a study that re-defined customer relationship management and pre-sales procedures, helped the company to attain ISO 9001:2015 status, developed personnel policies and standard operating procedures, and recruited new hires.

Human Resources Management Customer Relationship Management Payroll Management Recruitment