Lily Mulusa

Successfully reduced time-to-hire by 30% by streamlining the recruitment process and implementing an applicant tracking system. Lowered annual employee turnover rate from 18% to 10% through enhanced onboarding, mentorship programs, and employee recognition initiatives.

Started up the HR department, advising management on talent acquisition and retention, and coordinating onboarding processes. Led organizational development and restructuring, including succession planning, employee engagement surveys, and performance management system design.

Facilitated and participated in the onboarding process for senior and middle-level management across Africa. Developed systems and procedures for monitoring and managing employee activities, and addressed industrial relations issues.

Started up the HR department, focusing on HR policy formulation, departmental budgeting, and forecasting industry trends. Led the company in securing financial information and participated in special projects within the finance environment.

Responded to internal and external HR inquiries, maintained personnel records, and liaised with the payroll department for timely and accurate submissions. Supported the recruitment process, assisted in performance management, and coordinated training sessions.

Developed and implemented HR strategies aligned with overall business objectives, bridging management and employee relations. Managed the recruitment and selection process, and supported current and future business needs through human capital development.

Responsible for environment, health, and safety of workers, including audits, training, and certification. Managed benefits and payroll, HR administration, and leave management.

Performed administrative duties, maintained employee databases, and sorted emails for the HR department. Assisted the HR Manager in policy formulation, hiring, and salary administration.

Focused on Human Resources Management, gaining a comprehensive understanding of HR principles and practices. Developed skills in strategic HR, talent management, and organizational development.

Completed advanced studies in Human Resource Management, building upon foundational knowledge. Acquired specialized skills in various HR functions, preparing for professional roles.

Undertook foundational studies in Human Resource Management, covering essential HR concepts and practices. Gained initial insights into employee relations, recruitment, and HR administration.

Completed secondary education, focusing on a broad curriculum. Developed foundational academic skills and prepared for higher education.

Completed primary education, acquiring fundamental literacy and numeracy skills. Established a strong educational base for future academic pursuits.