Lily Mulusa
@lilymulusa
Experienced Human Resources professional with a focus on organizational development.
What I'm looking for
I am a seasoned HR practitioner with over 16 years of experience in building high-performing organizations. My expertise lies in developing elaborate HR structures, leadership, succession and performance management, talent strategy, and business alignment. I have successfully set up HR departments for various companies, ensuring effective talent acquisition and retention strategies that align with business goals.
Throughout my career, I have achieved significant milestones, such as reducing employee turnover rates and implementing training programs that enhance employee engagement and productivity. My commitment to fostering a positive workplace culture is evident in my initiatives focused on diversity, equity, and inclusion, as well as my ability to negotiate labor agreements that maintain harmonious employee relations.
I am passionate about leveraging HR analytics to drive organizational effectiveness and am dedicated to continuous improvement in HR practices. I thrive in dynamic environments where I can contribute to strategic HR initiatives that support overall business objectives.
Experience
Work history, roles, and key accomplishments
HR/Admin Manager
Milly Glass Works Ltd
Mar 2024 - Present (1 year 4 months)
Successfully reduced time-to-hire by 30% by streamlining the recruitment process and implementing an applicant tracking system. Lowered annual employee turnover rate from 18% to 10% through enhanced onboarding, mentorship programs, and employee recognition initiatives.
Group HR/Admin Generalist
Burhani Engineers Ltd
Aug 2019 - Mar 2024 (4 years 7 months)
Started up the HR department, advising management on talent acquisition and retention, and coordinating onboarding processes. Led organizational development and restructuring, including succession planning, employee engagement surveys, and performance management system design.
Administration and Human Resource Manager
Tata International Ltd
Jul 2016 - Aug 2019 (3 years 1 month)
Facilitated and participated in the onboarding process for senior and middle-level management across Africa. Developed systems and procedures for monitoring and managing employee activities, and addressed industrial relations issues.
HR Manager
Jamii Telecom
Jan 2016 - Jun 2016 (5 months)
Started up the HR department, focusing on HR policy formulation, departmental budgeting, and forecasting industry trends. Led the company in securing financial information and participated in special projects within the finance environment.
Human Resource Manager
Kenafric Industries Ltd
Mar 2013 - Dec 2015 (2 years 9 months)
Responded to internal and external HR inquiries, maintained personnel records, and liaised with the payroll department for timely and accurate submissions. Supported the recruitment process, assisted in performance management, and coordinated training sessions.
Head of People
Creative Consolidated Systems Ltd
Aug 2011 - Feb 2013 (1 year 6 months)
Developed and implemented HR strategies aligned with overall business objectives, bridging management and employee relations. Managed the recruitment and selection process, and supported current and future business needs through human capital development.
Human Resource Officer
SIL Africa
May 2009 - Jun 2011 (2 years 1 month)
Responsible for environment, health, and safety of workers, including audits, training, and certification. Managed benefits and payroll, HR administration, and leave management.
HR Assistant
KTN-Standard Group
Jun 2008 - Dec 2008 (6 months)
Performed administrative duties, maintained employee databases, and sorted emails for the HR department. Assisted the HR Manager in policy formulation, hiring, and salary administration.
Education
Degrees, certifications, and relevant coursework
Moi University
Bachelor of Business Management, Human Resources Management
Focused on Human Resources Management, gaining a comprehensive understanding of HR principles and practices. Developed skills in strategic HR, talent management, and organizational development.
Institute of Human Resource Management
Higher National Diploma, Human Resource Management
Completed advanced studies in Human Resource Management, building upon foundational knowledge. Acquired specialized skills in various HR functions, preparing for professional roles.
Railway Training Institute
Diploma, Human Resource Management
Undertook foundational studies in Human Resource Management, covering essential HR concepts and practices. Gained initial insights into employee relations, recruitment, and HR administration.
St Joseph Girls Kitale
KCSE, General Studies
Completed secondary education, focusing on a broad curriculum. Developed foundational academic skills and prepared for higher education.
Crane Academy
KCPE, General Studies
Completed primary education, acquiring fundamental literacy and numeracy skills. Established a strong educational base for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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