MGMzokhona Hopewell Gumede
@mzokhonahopewellgume
Results-driven IT Specialist with expertise in risk and compliance.
South AfricaWhat I'm looking for
I am an IT Specialist with over 7 years of experience in IT support, risk and compliance, and governance administration. My career has been marked by a strong focus on Level 1 Help Desk Support, network administration, and policy management. I have a proven track record in IT audit coordination and a deep understanding of IT risk management and disaster recovery planning.
Throughout my professional journey, I have honed my skills in troubleshooting IT infrastructure, implementing security controls, and supporting IT compliance frameworks. My technical expertise includes Active Directory management, firewall security, and cloud solutions, particularly with Microsoft Azure. I am dedicated to maintaining high standards of IT governance and compliance, ensuring that organizations can effectively manage their IT risks and support their operational needs.
Experience
Work history, roles, and key accomplishments
IT Technician
Umdoni Municipality
Nov 2019 - Present (5 years 6 months)
As an IT Technician, I provide Level 1 Help Desk Support, manage IT governance documentation, assist in IT audit preparations, and support IT risk management processes. I also manage Active Directory and maintain network infrastructure, ensuring compliance with security policies.
Trainee Network Engineer
Access Technology Consultants
Jun 2018 - Jul 2019 (1 year 1 month)
In my role as a Trainee Network Engineer, I assisted in network administration and security compliance, provided first-line support for connectivity issues, and helped with Active Directory management and remote troubleshooting.
Education
Degrees, certifications, and relevant coursework
UKUniversity of KwaZulu-Natal
Bachelor of Commerce Honours, Information Systems & Technology
2024 -
DTDurban University of Technology
Advanced Diploma, Information and Communication Technology
2021 -
MTMangosuthu University of Technology
National Diploma, Information Technology
2018 -
Gugulesiwe Secondary School
Matric (Grade 12), Secondary Education
2013 -
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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