Khanyisani Malinga
@khanyisanimalinga
Information technology professional with 13 years of diverse experience.
South AfricaWhat I'm looking for
I am an information technology professional with over 13 years of experience across various technology platforms. My career has been marked by a commitment to maintaining and optimizing systems, as well as managing client-server environments. I have developed strong hands-on technical skills through my work in diverse sectors including Gaming, Media, Maritime, and Investment.
Throughout my career, I have successfully deployed and configured various systems, including Mitel softphones, Avaya One X Communicator, and Citrix environments. My experience also includes managing Active Directory, setting up security groups, and providing desktop support. I pride myself on my ability to adapt quickly to new technologies and environments, ensuring that I deliver efficient and effective solutions to complex IT challenges.
Experience
Work history, roles, and key accomplishments
Administrator (Information Systems)
JTC Group
Feb 2024 - Present (1 year 3 months)
Responsible for deploying Mitel softphone, categorizing service desk tickets, and cleaning the server room. Involved in managing cloud-based PABX systems and ensuring accurate reporting.
Service Desk Technician
Sanlam Investments
Nov 2019 - Jan 2024 (4 years 2 months)
Configured and set up various technologies including BitLocker, Avaya One X Communicator, and Citrix Gateway. Managed user accounts and provided support for Microsoft 365 and other software.
Night Operator ICT
Maitland Group
Jul 2016 - Jan 2019 (2 years 6 months)
Monitored and resolved application-related issues using BMC Control M. Provided documentation and reports to application support teams.
Senior IT Controller
Sturrock Grindrod Maritime
Aug 2014 - Jan 2019 (4 years 5 months)
Managed Active Directory, set up user accounts, and provided training on various systems including Lync and Mimecast. Responsible for troubleshooting and maintaining multiple operating systems.
Entrepreneur
Iron Sky
Feb 2016 - Aug 2016 (6 months)
Resold various technology services including ADSL, Fiber Optics, and Cloud PBX. Provided desktop support and managed internet security solutions.
Desktop Support Technician
Leisurebooks (Media 24 Books)
Dec 2011 - Jun 2014 (2 years 6 months)
Provided full desktop support and server administration. Managed permissions, backups, and in-house applications, ensuring smooth operations.
Desktop Support Technician
M Web / Optinet
Apr 2011 - Dec 2011 (8 months)
Delivered second-level support for desktops and laptops, including hardware support and remote assistance using Dameware.
Education
Degrees, certifications, and relevant coursework
TITorque IT
Certification, Information Technology
2009 - 2009
Completed certifications in Linux technologies, achieving CLA (Certified Linux Administrator) and CLP (Certified Linux Professional).
CSCTU Training Solutions
Certification, Information Technology
2008 - 2008
Achieved certifications in Microsoft technologies, including MCSE (Microsoft Certified Systems Engineer), MCP (Microsoft Certified Professional), and MCSA (Microsoft Certified Systems Administrator).
Dundee Secondary School
National Senior Certificate, General Education
2002 - 2006
Completed the National Senior Certificate with subjects including Physical Science, Mathematics, Computer Studies, Biology, Criminology, English, and Afrikaans.
Availability
Location
South AfricaAuthorized to work in
Job categories
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