Open to opportunities

Mwende Purity

@mwendepurity

Message

Resourceful customer support and administrative professional skilled in communication, logistics, and creative media.

Kenya

Message

What I'm looking for

I seek a role where I can apply customer support and administrative skills, contribute to operations or logistics, and grow through meaningful team collaboration.

I am a resourceful and empathetic customer support and administrative professional with experience across administration, logistics, sales, and creative media. I bridge user needs with organizational priorities through clear communication and structured problem solving.

I have practical experience in documentation, correspondence, and operational support from roles in logistics, government field work, and small-business retail. I consistently maintain attention to detail while managing multiple tasks under pressure.

My creative background includes scriptwriting, voicing, and participation in film production, which complements my customer-facing skills and digital communication experience with tools such as WhatsApp and chat systems.

I am fluent in English and Kiswahili, adaptable across diverse industries, and motivated to contribute to teams focused on customer experience, operational efficiency, or youth and community initiatives.

Experience

Work history, roles, and key accomplishments

Current

Secretary

Current

Majestic Actors Self-Help Group

Jan 2025 - Present (1 year 2 months)

Coordinated communication and documentation for youth-led film and empowerment projects, supported production and scriptwriting, and assisted onboarding and training of new members to improve project delivery.

& Administration Onboarding Documentation Communication Training Event Coordination

Current

Retail Business Owner

Current

Independent Retail

Manage small-scale retail operations selling shoes, dresses, and bags, handling customer service, transactions, and inventory to sustain ongoing business operations.

retail management Customer Service Sales Inventory Control Cash Handling Merchandising Business Operations Negotiation

Creative Contributor

Majestic Digital Hub / Fadhoone Official

Jan 2024 - Dec 2025 (1 year 11 months)

Wrote scripts, participated in film production and voice work for YouTube content, and supported youth empowerment initiatives through media creation.

Content Creation Video Production Storyboarding Social Media

Secretary

Masskom Autoworks

Jan 2025 - May 2025 (4 months)

Managed correspondence, scheduling, client communications, and maintained accurate operational records; prepared quotations and sent invoices to support daily business functions.

Scheduling Invoicing Record keeping Client Communication MS Office Attention To Detail

Clerk

African Global Logistics

Jan 2024 - Dec 2024 (11 months)

Verified and recorded incoming/outgoing shipments, maintained inventory and documentation, assisted with labeling/packaging, coordinated with drivers and reported discrepancies to supervisors.

Logistics Inventory Management Stock Checks Labeling Health & Safety

Surveyor / Field Assistant

Mowassco (via Globe Augment)

Jan 2023 - Dec 2023 (11 months)

Conducted field data collection and mapping, reported findings accurately to supervisors, and collaborated with government teams on project execution and survey reporting.

Data Collection Mapping Teamwork