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Muyango Kevin elvisME
Open to opportunities

Muyango Kevin elvis

@muyangokevinelvis

Energetic entry-level professional with experience in customer service.

Rwanda
Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills and grow in a dynamic environment.

I am an energetic and reliable entry-level professional with a strong foundation in customer service, data operations, and remote communication. My experience as a Customer Service Agent at CCI Rwanda has equipped me with the skills to handle high volumes of inbound and outbound calls while maintaining professionalism and brand tone. I take pride in my ability to resolve customer queries efficiently and meet daily performance targets, ensuring a positive experience for every client.

In addition to my customer service experience, I have worked as an AI Trainer at Outlier, where I collected high-quality data from respondents using structured field and remote methods. This role allowed me to ensure accuracy and uphold ethical standards throughout research activities. I thrive in collaborative environments and am always eager to provide feedback to improve processes, demonstrating my commitment to continuous improvement and excellence in my work.

Experience

Work history, roles, and key accomplishments

OU
Current

AI Trainer

Outlier

Collected high-quality data from respondents using structured field and remote methods, ensuring accuracy and ethical standards throughout research activities. Collaborated with teams and reported feedback to improve processes.

CR

Customer Service Agent

CCI Rwanda

Handled high volumes of inbound and outbound calls, resolving customer queries efficiently while maintaining professionalism and brand tone. Maintained CRM records, followed call scripts, and met daily performance targets.

Education

Degrees, certifications, and relevant coursework

SS

St Paul International School

Advanced Level Certificate of Education, General Studies

Completed advanced level studies at St Paul International School in Rwanda. Focused on developing foundational knowledge and skills for further academic or professional pursuits.

Tech stack

Software and tools used professionally

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Muyango Kevin elvis - AI Trainer - Outlier | Himalayas