Mutsundzuxi Innostacia Maluleke

Provide remote administrative support including data entry, calendar coordination, and email handling while delivering creative writing and client engagement with timely project delivery.

Submitted solar installation applications, coordinated municipal inspections, and resolved customer queries to improve turnaround times and streamline compliance processes.

Managed building operations, tenant relations, rent collection, and contract reporting via MDA system while training staff and ensuring regulatory compliance.

Conducted client-facing sales activities to support credit legal services and contributed to revenue generation through client acquisition and follow-up.

Provided legal administration and messenger services supporting firm operations, document preparation, and court/messenger deliveries.

Managed debt recovery activities including customer negotiations and account reconciliation to recover outstanding balances.

Performed retail and direct sales activities to meet targets and support customer needs for mobile products and services.

Managed daily cafe administration including customer service, computer access management, and basic financial handling.

Provided front-of-house service, order taking, and customer hospitality in a high-volume bar and lounge environment.

Completed a PMP Basics certificate covering fundamental project management concepts and practices.

Completed a certificate program in logistics and supply chain management focused on operational and supply chain principles.

Completed a certificate in call centre operations covering customer service and telephony skills.

Completed Grade 12 secondary education.