M UserMU
Open to opportunities

M User

@muser5

Dynamic project manager with 12 years of diverse industry experience.

Philippines

What I'm looking for

I am looking for a challenging project management role that values leadership and problem-solving.

I am a dynamic, cross-skilled professional with over 12 years of experience leading projects across various industries, including finance, healthcare, and customer support. My expertise lies in business planning, resource management, stakeholder acquisition, and operational efficiency. I have successfully launched and expanded businesses, managing all facets from inception to full operation. My ability to lead cross-functional teams and drive project milestones has consistently resulted in delivering business-critical initiatives on time and within budget.

In my recent role as Project Manager at Lucid Brewing Inc, I led the end-to-end execution of high-value projects, utilizing tools like Trello, AutoCAD, and Monday.com for effective project tracking and communication. I negotiated strategic B2B partnerships and optimized vendor relations using Salesforce, ensuring that project milestones were met efficiently. My experience as a Customer Service Specialist at JPMorgan Chase & Co further honed my skills in customer engagement, achieving a 100% CSAT score while managing high volumes of customer interactions.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CD

Cebu City Health Department

Bachelor of Science, Public Health

2017 - 2020

Led public health case management initiatives, overseeing patient engagement and service delivery for vulnerable populations. Managed cross-functional teams to execute city-wide health services and education programs.

University of Cebu logoUC

University of Cebu

Bachelor of Science, Hotel & Restaurant Management

2010 - 2014

Studied the principles of hotel and restaurant management, focusing on operational efficiency, customer service excellence, and business planning. Developed skills in managing hospitality projects and leading teams to deliver high-quality service.

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Himalayas profile for an example user named Frankie Sullivan
M User - Project Manager - Lucid Brewing Inc | Himalayas