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@trishencarnacion
Project Management Associate | 5 Years Banking Experience | Cross-Functional Coordination & Process Improvement
Project Management Associate with nearly five years of experience supporting technology-driven projects in the banking industry, building on a foundation in customer service and telecommunications. Proven track record in cross-functional coordination, stakeholder communication, and process optimization that enhanced operational efficiency at Bank of the Philippine Islands. Skilled in project documentation, User Acceptance Testing coordination, and data analysis to drive informed decision-making. Passionate about leveraging systematic problem-solving and effective collaboration to deliver measurable results and support organizational growth
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Work history, roles, and key accomplishments
Bank of the Philippine Islands
Jun 2017 - Jan 2022 (4 years 7 months)
Experienced in monitoring project progress and metrics, managing data reporting and documentation, coordinating User Acceptance Testing, and providing operational support to ensure quality standards, timely delivery, and effective cross-functional collaboration.
Skilled in managing high-volume customer interactions for telecommunications, delivering prompt issue resolution, and maintaining accurate CRM records to ensure data integrity and quality compliance.
Degrees, certifications, and relevant coursework
Bachelor of Science, Information Technology
2009 - 2013
Grade: 1.78
Activities and societies: Coursework in SQL, HTML, CSS & Java Debugged, tested & developed applications Built photography booking website (thesis) Collaborated on group IT projects
Completed a Bachelor of Science in Information Technology with coursework and training in IT fundamentals and practical technical skills from 2009 to 2013.
Software and tools used professionally
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Message Trisha MarieAmina Batara
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