Mujtaba Haider

I am a results-driven Customer Support Specialist with over four years of progressive experience in delivering exceptional service across chat, email, and voice channels. My journey in customer support has been marked by my ability to lead, mentor, and motivate teams in high-demand environments. I have been recognized for my high-impact support delivery in global campaigns, including renowned brands like Talabat and Foodpanda.

Throughout my career, I have honed my skills in dynamic problem-solving, client engagement, and performance enhancement. At Mindbridge Pvt. Ltd., I not only delivered superior chat support but also mentored newly onboarded agents, significantly improving their KPIs and performance benchmarks. My commitment to excellence has consistently placed me among the top five agents for quality service, earning me the 'Employee of the Month' award for my outstanding contributions and leadership.

Currently, I am expanding my expertise at TransData International, where I handle high-volume inbound and outbound English calls, resolving complex inquiries with professionalism and accuracy. I am passionate about AI-driven customer service platforms and continually seek opportunities for professional development in digital operations and performance analytics.