Ali Raza

I am a skilled Customer Support Specialist with over three years of experience in the BPO industry, adept at handling global clients and resolving complex issues. My journey began at LiveChat Worldwide, where I honed my communication and teamwork skills while managing client queries and supporting data collection for international projects. My dedication to maintaining high service standards in fast-paced environments has been recognized through various accolades, including the Agent of the Month award at LiveChat.

Currently, I am furthering my career at Mindbridge, where I provide high-quality support through email, live chat, and calls. My role involves tackling complex customer issues and ensuring timely resolutions, while also assisting in team leadership responsibilities. This experience has allowed me to develop strong leadership, communication, and multitasking skills, all of which are essential in a high-volume, client-focused BPO environment. I am committed to delivering exceptional customer experiences and continuously improving through teamwork and integrity.