Muhammad Sardar
@muhammadsardar
ServiceNow Architect and Full Stack Developer specializing in enterprise workflow automation, integrations, and platform governance.
United StatesWhat I'm looking for
I’m a ServiceNow Full Stack Architect with 14+ years of hands-on experience across enterprise platform architecture, workflow automation, integrations, and cloud transformation. I’ve worked in consulting, contract, and in-house environments, with strong depth across ITSM, ITOM, CSM, HRSD, SecOps, and custom application development.
I bring extensive experience configuring and customizing ServiceNow modules—building integrations, scripting, data migration, performance optimization, and platform governance. My work includes platform architecture design, instance setup, domain separation, upgrade planning, governance frameworks, and CMDB architecture with Discovery, Service Mapping, event correlation, and data normalization.
From custom workflow automation using Flow Designer, Business Rules, Script Includes, and UI Builder to enterprise integration setup with REST, SOAP, MID Server, and IntegrationHub, I focus on delivering reliable, high-volume solutions. I’m comfortable leading delivery across W2 and C2C contract engagements and supporting global teams while balancing agility, security (SSO/OAuth/LDAP/AzureAD), and measurable reporting/analytics.
Experience
Work history, roles, and key accomplishments
ServiceNow Architect
Nevas Technologies
Jan 2021 - Present (5 years 5 months)
Designed ServiceNow platform architecture across ITSM, ITOM, HRSD, SecOps, and CSM, including instance setup, domain separation, upgrade planning, and governance. Built integrations via REST/SOAP using MID Server and IntegrationHub with Salesforce, SAP, Azure, and AWS, and implemented custom workflow automation with Flow Designer, Business Rules, Script Includes, and UI Builder.
Senior ServiceNow Consultant
Rand Group
Mar 2017 - Dec 2020 (3 years 9 months)
Implemented Incident, Problem, Change, Service Catalog, and Request workflows and supported contract/consulting delivery using Agile models. Integrated Azure AD/SSO using OAuth and LDAP, built scoped applications with Service Portal and AngularJS, and delivered data migration, performance tuning, and instance health monitoring.
Education
Degrees, certifications, and relevant coursework
New Jersey Institute of Technology
Bachelor of Science, Computer Science
Earned a Bachelor of Science in Computer Science from NJIT.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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