HI

Open to opportunities

Ham Intizar

@hamintizar

Senior ServiceNow architect and developer driving enterprise platform strategy and scalable automation.

What I'm looking for

I am seeking senior ServiceNow roles focused on platform architecture, integrations, CMDB and governance within collaborative, security-conscious teams that prioritize scalable automation and measurable business impact.

I am a Senior ServiceNow professional with 13+ years of IT experience delivering end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, CSM, HRSD, SecOps, GRC and SPM. I design scalable platform architectures, CMDB models, discovery patterns and robust integrations that align with business goals.

Throughout my career I have served as an architect, developer, administrator and business analyst, building scoped apps, complex workflows, IntegrationHub spokes, REST/SOAP integrations, and Service Portal customizations. I lead upgrades, governance, performance optimization and secure platform practices for enterprise environments.

I mentor teams of developers, administrators and analysts, translate stakeholder requirements into technical designs, and drive CI/CD, ATF and automated deployment practices. My work emphasizes data quality, CMDB health, SLA/KPI tracking and measurable operational improvements.

I hold ServiceNow certifications including CAD, CSA and CIS, plus ITIL v4 Foundation, and I seek to apply my platform expertise to help organizations accelerate digital transformation while ensuring security, compliance and sustainable platform governance.

Experience

Work history, roles, and key accomplishments

RC

Current

Senior ServiceNow Architect

Current

Royal Cyber

May 2024 - Present (1 year 10 months)

Lead end-to-end ServiceNow architecture and platform strategy across ITSM, ITOM, CMDB, ITAM, CSM, HRSD, SecOps, GRC, and SPM; defined governance, upgrade roadmaps, and integration patterns while mentoring engineering teams.

CMDB Discovery Performance Optimization

CI

Senior ServiceNow Developer

CIGNEX

Sep 2020 - Apr 2024 (3 years 7 months)

Designed and developed custom scoped apps, reusable components, Flow Designer solutions and IntegrationHub spokes; implemented Service Portal widgets, scripted APIs, and supported CI/CD and automated deployments.

JavaScript Flow Designer Service Portal CI CD ATF

RE

ServiceNow Administrator

ReliaSource

Jan 2019 - Aug 2020 (1 year 7 months)

Administered ServiceNow platform, managed users/roles/ACLs and configured ITSM processes; gathered business requirements, improved CMDB data quality, and led UAT, training, and change management activities.

& Administration ITSM Requirements Gathering Import Sets Reporting Change Management

BE

ServiceNow ITSM Engineer

Beyond20

Mar 2012 - Dec 2018 (6 years 9 months)

Implemented and supported Incident, Problem, Change, Request and Knowledge Management; performed administration, integrations (LDAP/monitoring), upgrades, and delivered dashboards and executive KPIs.

ITSM Incident Management Change Management LDAP And Upgrades Reporting Performance Tuning

Education

Degrees, certifications, and relevant coursework

GU

Government College University

Bachelor in Computer Sciences, Computer Sciences

Bachelor in Computer Sciences from Government College University.

Tech stack

Software and tools used professionally

Gmail

AngularJS

JavaScript

SPM

sso

ServiceNow

Transform

Glide

Jan

Interested in hiring Ham?

You can contact Ham and 90k+ other talented remote workers on Himalayas.

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!