Victoria Ekpo
@victoriaekpo
Trained media professional skilled in communication and community building.
NigeriaWhat I'm looking for
I am a trained media professional with a strong background in radio, content creation, and community building. Holding an honors degree in Mass Communications, I bring exceptional communication, organizational, and interpersonal skills to every role I undertake. As a certified Virtual Assistant, I excel in customer service, communication strategy, and creative storytelling, which has allowed me to effectively lead teams, host events, and produce engaging media.
Throughout my career, I have consistently delivered exceptional client service, adeptly managing challenging situations to achieve positive outcomes. My experience includes creating and maintaining a CRM for client interactions, responding promptly to inquiries, and developing micro-marketing strategies that align with company goals. I have also had the privilege of teaching English Language and engaging students in press activities, further enhancing my communication skills and community involvement.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/Marketing Assistant
Netisens ICT Hub
Apr 2025 - Present (8 months)
Created and maintained a CRM of client interactions and conversations for tracking. Responded promptly and professionally to client enquiries via phone, email, WhatsApp and other social platforms. Converted enquiries into paying clients by presenting offers clearly and handling objections.
Teacher
Government Mega College
Apr 2024 - Present (1 year 8 months)
Taught English Language throughout the School. Engaged the School's Press club, improving students' awareness of the activities of the Press.
Intern
Redemption 101.5 FM
Jul 2023 - Present (2 years 5 months)
Produced daily news bulletins for the station's news programs. Recorded announcements and jingles for broadcast. Created and delivered a presentation for external relations stakeholders, earning praise for its impact.
President
AKSU Students' Press Club
Apr 2022 - Present (3 years 8 months)
Planned and executed the second edition of the Press' Summit, strengthening and motivating the student journalist community. Managed administrative responsibilities for the club, improving student-staff relationships within the institution.
Education
Degrees, certifications, and relevant coursework
National Youth Service Corps
NYSC, National Youth Service Corps
Completed the National Youth Service Corps program in Gombe State, Nigeria. This program is a mandatory one-year service for Nigerian graduates.
Alx Foundation
Virtual Assistant, Virtual Assistant
Completed the Virtual Assistant program at Alx Foundation, focusing on skills relevant to remote administrative support. This training enhanced capabilities in customer service, communication strategy, and creative storytelling.
Akan David Institute of Public Speaking
Public Speaking, Public Speaking
Undertook training in Public Speaking at Akan David Institute, developing skills in effective communication and presentation. This program helped to refine abilities in delivering impactful speeches.
Akwa Ibom State University
B.Sc, Mass Communication
Earned a Bachelor of Science degree in Mass Communication from Akwa Ibom State University. This program provided a comprehensive background in media, content creation, and community building.
Availability
Location
NigeriaAuthorized to work in
Job categories
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