Looking for a job

Moromoluwa Olusanjo

@moromoluwaolusanjo

Message

Strategic Product Manager with a focus on growth and innovation.

Nigeria

Message

What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

I am a strategic and results-driven Product and Operations Manager with a proven track record of spearheading growth initiatives and development strategies that align with business objectives. My analytical prowess and comprehensive grasp of industry principles enable me to orchestrate multiple projects simultaneously, consistently meeting ambitious deadlines with precision. I pride myself on my stellar communication and interpersonal skills, which foster seamless collaboration with cross-functional teams.

With a diverse background in customer service, people operations, content writing, and banking operations, I have demonstrated the ability to adapt quickly and excel in dynamic environments. My experience includes leading teams to create product requirement documents, conducting market research, and optimizing operational processes to enhance efficiency. I am a proactive problem-solver committed to excellence, eager to apply my strong work ethic and passion for innovation to drive organizational advancement.

Experience

Work history, roles, and key accomplishments

Current

Agile People Operations Intern

Current

Culturelligence

Jun 2024 - Present (11 months)

Engaged in Agile methodologies to support people operations initiatives, contributing to team dynamics and operational efficiency.

Agile Methodologies People Operations Teams Operations Operations Communication Skills Collaboration Problem Solving Training Change Management

Current

SAP Training Consultant

Current

Reckitt

Sep 2023 - Present (1 year 9 months)

Responsible for ensuring smooth transitions during project changes from JDE software to SAP. Design and deliver training programs for employees, focusing on the SuccessFactors module, while assessing the impact of SAP transformations on workforce processes.

SAP Change Management Training Development Stakeholder Engagement Microsoft Office Suite Canva

Product Manager / Service Team Executive

Uphaqar

Jan 2024 - Apr 2024 (3 months)

Led a team to drive product innovation, crafting PRDs and BRDs. Managed project workflows using Trello and monitored design progress through Figma while conducting customer surveys for insights.

Product Innovation Project Management Trello Figma Customer Insights Team Collaboration

Product Officer / Assistant Operations Lead

Access Bank PLC

May 2022 - Jun 2023 (1 year 1 month)

Optimized operational processes and established quality-control standards. Developed risk management strategies and defined KPIs for performance assessment while ensuring compliance with regulatory changes.

Operational Management Risk Management KPI’S Quality Control CRM Systems Process Automation Performance Metrics Compliance Change Management

Growth Product Manager

Getmployed

Jun 2023 - Oct 2023 (4 months)

Led the design and growth of products from ideation to launch, ensuring high standards for user experience. Conducted market research and data analysis for feature prioritization and managed a team of interns to create product documentation and strategies.

Product Lifecycle Management Market Research Data Analysis Team Leadership User Experience SaaS

Content Writer

Sagesse

Sep 2021 - Dec 2022 (1 year 3 months)

Produced engaging content for various platforms, enhancing brand visibility and audience engagement through effective storytelling and research.

Content Writing Storytelling Research Audience Research Digital Marketing SEO Social Media Communication Skills Creative Writing

Internal Communications Strategist

Guaranty Trust Bank PLC

Mar 2021 - Apr 2022 (1 year 1 month)

Collaborated with PR to create promotional materials and enhance the bank's digital footprint. Implemented strategies for customer retention and engaged in CSR initiatives.

Internal Communications PR Digital Marketing Content Creation Customer Retention CSR Google Analytics

Customer Experience Officer - Intern

Jumia Nigeria

Mar 2021 - Apr 2022 (1 year 1 month)

Identified upselling opportunities and collaborated across departments to resolve customer issues. Documented interactions to inform future improvements and expanded knowledge of company offerings.

Customer Experience Upselling Documentation Customer Feedback Product Knowledge Communication Skills Problem Solving Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Miva Open University

Master of Business Administration, Management

Pursuing a Master of Business Administration with a focus on Management, enhancing skills in strategic decision-making and organizational leadership.

University of Ilorin

Bachelor of Arts, History and International Studies

2014 - 2018

Completed a Bachelor of Arts in History and International Studies, focusing on the historical context and international relations that shape global dynamics.