TheLadyAdele User
@theladyadeleuser
Organized product-support professional focused on user-centered execution.
What I'm looking for
I am an organized, resourceful professional with hands-on experience supporting digital products, customer-facing services, and cross-functional teams. I excel at planning, documenting, and tracking projects, translating user feedback into actionable insights, and coordinating updates across designers, developers, and operations to ensure smooth rollouts.
My background includes product management and data analysis internships, customer service roles, and practical work building reporting tools, dashboards, and documentation that improved decision-making and user satisfaction. I am committed to delivering user-focused work, simplifying complex information, and creating templates and workflows that scale in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Data Analysis Trainee
INTENSIFY
Feb 2025 - Apr 2025 (2 months)
Interpreted and visualized user data to produce reports and interactive dashboards that supported product insights and improved team understanding of trends.
Product Management Intern
HNG Internship
Jan 2025 - Mar 2025 (2 months)
Maintained project plans, timelines, and documentation; collaborated with designers and developers to roll out updates and translated user feedback into actionable insights to streamline workflows.
Customer Service Support
234 Meals
Mar 2022 - Oct 2022 (7 months)
Tracked customer concerns and delivery performance, developed reporting tools to support follow-ups, and provided insights that influenced operational improvements and user satisfaction.
Customer Service Assistant
Ninbiz
Jun 2020 - Nov 2020 (5 months)
Managed inventory records and order status updates, organized backend data for daily operations, and improved template clarity for shift handovers.
Education
Degrees, certifications, and relevant coursework
Olabisi Onabanjo University
Bachelor of Science, Geology
2020 - 2024
Completed a Bachelor of Science in Geology with coursework and practical training relevant to earth sciences and field methods.
Availability
Location
Authorized to work in
Job categories
Skills
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