Adedoyin OyinloyeAO
Open to opportunities

Adedoyin Oyinloye

@adedoyinoyinloye

Results-oriented Product Manager with a passion for operational excellence.

Nigeria

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my skills in product management to drive impactful results.

I am a results-oriented Product Manager with a proven track record of driving operational excellence and enhancing product performance. My experience at Aella Financial Technology has equipped me with the skills to lead cross-functional teams effectively, revamping onboarding processes and achieving a notable 5% increase in customer onboarding within just three months. I leverage consumer feedback analysis to inform product decisions, ensuring that our offerings meet the needs of our users.

In my previous role as a Product Operations Associate at Prospa Technology, I established standardized operational practices that improved customer service and project management. My ability to provide technical support and resolve product performance issues has been instrumental in maintaining smooth functionality and driving continuous improvement. I am passionate about leveraging technology to streamline processes and optimize product outcomes, and I thrive in environments that encourage collaboration and innovation.

Experience

Work history, roles, and key accomplishments

AT
Current

Product Manager

Aella Financial Technology

Jun 2023 - Present (1 year 11 months)

As a Product Manager, I directed a cross-functional team to enhance the onboarding process, resulting in a 5% increase in customer onboarding. I developed product documentation, executed customer engagement campaigns, and streamlined project management processes using Jira and Confluence.

PL

Customer Experience Expert

Polaris Bank Limited

Jan 2020 - Jan 2022 (2 years)

As a Customer Experience Expert, I handled customer complaints and requests, ensuring first-time resolution and providing high-standard individualized service. I identified customer needs and communicated with internal stakeholders to enhance the brand experience.

Education

Degrees, certifications, and relevant coursework

UI

University of Ilorin

Masters in Business Administration, Business Administration

2018 - 2021

Graduated with masters honor

Tech stack

Software and tools used professionally

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Adedoyin Oyinloye - Product Manager - Aella Financial Technology | Himalayas