At Amica Mutual Insurance (USA), I made outbound calls to prospective and existing customers to promote personal insurance products. I qualified leads by assessing customer needs and explaining coverage options, policy features, premiums, and benefits.
At The Yiskah Company, I responded to customer enquiries by phone, email, WhatsApp, social media, and in person. At Emmy Travels, I followed up on travel enquiries to convert them into bookings and maintained relationships with individual and corporate clients.
