At RBC Insurance, I made outbound calls to prospective and existing clients to promote life, health, and travel insurance plans. I explained coverage options and premiums, and scheduled appointments and referrals for interested prospects.
I maintained customer databases with call records, client information, and sales activity using CRM systems.
At BETA MARKETPLACE, I generated sales leads, followed up with prospects, and explained product features, benefits, prices, and terms to support purchasing decisions.
At EKO Electricity Distribution Company, I assisted customers with meter and billing enquiries, processed account-related requests, and followed unresolved complaints through escalation and closure.
