
mohammed mostafa
@mohammedmostafa1
Product Training Manager at Smart Technology Solutions who sold and delivered SnapComms adoption training to 10+ enterprise and government clients.
What I'm looking for
At Smart Technology Solutions, I own the SnapComms internal communications portfolio, selling licenses and delivering end-user and administrator training to enterprise and government clients across Saudi Arabia and Egypt. I’ve also designed adoption plans to help client employees use the platform effectively.
I sell and activate Microsoft 365, Teams, and SharePoint licensing for KSA-based clients, alongside Adobe and AutoCAD SaaS licenses. I also train clients on Spark interactive displays and Boox e-ink readers.
Earlier at Smart Technology Solutions, I managed the SnapComms portfolio in Saudi Arabia, delivering training and closing deals. I also led infrastructure and security projects, coordinated delivery, and built vendor partnerships.
At Sky CTS and Al-Sorayai Group, I held infrastructure management responsibilities, including network and server deployments, data center work, and security solutions. My certifications include Microsoft Certified Trainer, Microsoft Certified: Fabric Analytics Engineer Associate, CCNP, CCNA, and ITIL Foundation.
Experience
Work history, roles, and key accomplishments
Digital Product Engineer
Smart Technology Solutions
Jun 2022 - Present (4 years 4 months)
Sole owner of the SnapComms internal communications platform portfolio, selling licenses and delivering adoption training to 10+ enterprise and government clients across Saudi Arabia and Egypt. Designed and delivered communication and adoption plans, and onboarded and mentored a new team member to full independent competency.
Infrastructure Manager
Sky CTS
Nov 2018 - May 2022 (3 years 6 months)
Held leadership and technical responsibility for the infrastructure department across Sky CTS and its subsidiaries, managing and supervising the network team. Participated in and supervised the implementation of Sky's data center and core systems, including IP telephony and IPTV.
Project Manager
Smart Technology Solutions
Jan 2017 - Nov 2018 (1 year 10 months)
Managed the full SnapComms portfolio, leading client conference calls, delivering training, and closing deals across the Saudi market. Led the infrastructure and security project department, managing project stages, resources, and delivery timelines.
Infrastructure Manager
Al-Sorayai Group
Jan 2013 - Oct 2016 (3 years 9 months)
Led the infrastructure team across hardware, software, physical security, and IP telephony for a group with a market capitalization of approximately SAR 375 million. Planned and executed a zero-downtime migration of internet connections across 30 retail branches and led a cost-reduction program consolidating two legacy firewalls into a single FortiGate UTM.
Network Engineer
Al-Sorayai Group
Jan 2009 - Dec 2012 (3 years 11 months)
Worked as a Network Engineer at Al-Sorayai Group, responsible for network infrastructure and support.
Infrastructure Engineer
United Sugar Company of Egypt
Jan 2007 - Dec 2009 (2 years 11 months)
Worked as an Infrastructure Engineer at United Sugar Company of Egypt (Savola Group), responsible for infrastructure systems.
Customer Installation Engineer
EgyNet
Jan 2006 - Dec 2007 (1 year 11 months)
Worked as a Customer Installation Engineer at EgyNet, responsible for customer installations.
Education
Degrees, certifications, and relevant coursework
Arab Academy for Science and Technology
Network Diploma, Network Engineering
2005 - 2006
Network Diploma (CCNA-CCNP) from the Arab Academy for Science and Technology, Egypt, completed between 2005 and 2006.
Helwan University
Bachelor of Engineering, Communications & Electronics
Bachelor of Engineering in Communications and Electronics from Helwan University, Egypt, completed in 2005.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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