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Ahmed Tag Eldeen

@ahmedtageldeen

Senior Product Manager at Orange Business, where I launched AI-driven services and platform-based offerings for B2B customers.

Egypt
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At Orange Business, I shaped product strategy and roadmaps for professional and digital services portfolios. I launched AI-driven service capabilities, including AIOps and automation, and modular platform-based service suites.

I built service catalogs and optimized product industrialization under the ITIL framework, while managing product lines for Microsoft hosted and managed solutions. I also worked as Product Manager, Product Owner, and Epic Owner under SAFe agile trains.

In senior solutions architecture and presales roles at Orange Business and Dell Technologies, I led architecture for complex enterprise solutions and multimillion-dollar deals. My work also included bid responses, strategic pricing, and technical advisory for C-level stakeholders.

Experience

Work history, roles, and key accomplishments

Orange Business logoOB
Current

Senior Product Manager

Jun 2014 - Present (12 years 5 months)

Spearheaded global product strategy and roadmaps for professional and digital services portfolios, aligning offerings with revenue and margin targets. Launched AI-driven service capabilities and modular platform-based service suites, and managed international product lines for Microsoft hosted/managed solutions.

Orange Business logoOB

Senior Solutions Architect

May 2016 - Feb 2025 (8 years 9 months)

Directed technical sales engagements and complex solution design for enterprise networking, storage, cloud, and digital services. Led architecture for complex, non-standard enterprise solutions and multimillion-dollar deals, and owned high-stake bid responses (RFPs, RFQs, RFIs).

DT

Senior Presales Consultant

May 2016 - Feb 2025 (8 years 9 months)

Directed technical sales engagements and complex solution design for enterprise networking, storage, cloud, and digital services. Led architecture for complex, non-standard enterprise solutions and multimillion-dollar deals, and owned high-stake bid responses (RFPs, RFQs, RFIs).

Global Knowledge logoGK

Network Engineer

Global Knowledge

Aug 2002 - May 2012 (9 years 9 months)

Provided network engineering support and technical expertise for enterprise clients.

Education

Degrees, certifications, and relevant coursework

Cisco logoCI

Cisco

CCIE, Networking

Cisco Certified Internetwork Expert (CCIE) certification.

Cisco logoCI

Cisco

CCNP, Networking

Cisco Certified Network Professional (CCNP) certification.

EXIN logoEX

EXIN

SIAM, Service Management

SIAM (Service Integration and Management) certification.

Scaled Agile logoSA

Scaled Agile

SAFe POPM, Agile

SAFe Product Owner/Product Manager (POPM) certification.

AXELOS logoAX

AXELOS

ITIL Foundation, IT Service Management

ITIL Foundation certification.

Open Networking Foundation logoOF

Open Networking Foundation

OCSA, Software-Defined Networking

OCSA (Open Certified SDN Associate) certification.

Cisco logoCI

Cisco

CCDP, Network Design

Cisco Certified Design Professional (CCDP) certification.

Project Management Institute logoPI

Project Management Institute

PMP, Project Management

Project Management Professional (PMP) course completed.

Oxford logoOX

Oxford

Risk & Crisis Management, Risk Management

Risk & Crisis Management course completed at Oxford / Brentwood, UK.

Cisco logoCI

Cisco

CCIP, Networking

Cisco Certified Internetwork Professional (CCIP) certification.

Arab Academy for Science & Technology logoAT

Arab Academy for Science & Technology

Bachelor of Science, Computer Engineering

Bachelor of Science in Computer Engineering from the Arab Academy for Science & Technology.

Tech stack

Software and tools used professionally

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