Mohamed Hamed
@mohamedhamed2
Experienced IT manager with a decade of technology leadership.
What I'm looking for
I am a commercially astute technology leader with over 10 years of extensive experience managing all aspects of information technology departments. My expertise lies in finding and evaluating innovative technology solutions that align with business objectives. I have a broad understanding of IT domains, covering infrastructure, software operations, and information security management.
In my current role as an IT Manager, I have successfully built an IT organization, implemented VOIP software, and discovered several operating expense-saving measures. I oversee the smooth functioning of IT hardware, networks, and software solutions, achieving an impressive 85% uptime. My proactive approach to IT security has led to the development and implementation of policies that protect against information leakage and ensure business continuity.
Throughout my career, I have managed complex IT projects and fostered a consultative team management style that aligns with departmental and individual KPIs. My experience spans multiple industries, and I am passionate about promoting IT security awareness and competency development within my teams.
Experience
Work history, roles, and key accomplishments
IT Manager
EURO Industrial Engineer
Sep 2018 - Present (6 years 8 months)
Built IT organization and implemented VOIP software 3CX. Discovered several operating expenses saving measures and oversaw smooth functioning of IT hardware, networks, software and solutions with 85% uptime. Developed and implemented information security policy and procedures to protect information leakage.
System Administrator
AL-Subeai Group
Jan 2016 - Present (9 years 4 months)
Built the infrastructure for Alsubeai investment across four different locations and connected branches through VPN. Created VMWARE with HA and sharing storage and administered Windows Server 2012 (DC, DNS, DHCP, Group Policy). Handled the domain controller in the main office and child domain in the branch.
Network Administrator
Rak White Cement
Feb 2008 - Present (17 years 3 months)
Created a domain for the factory and joined all users to the domain. Created group policy for users depending on the group and installed ISA server to control WAN access. Configured Exchange Server 2003 and handled Cisco switches and all network equipment.
Application Specialist
Retail Pro Stp
Jan 2007 - Present (18 years 4 months)
Customized, installed, and troubleshooted the Retail Business Application at customer sites. Used Delphi, WIN2003 Server, and MS Office to maximize the utilization of the application. Trained users, managers, and IT supporters on how to use, run, and administrate the application.
Network Systems Supervisor
Sanofi - Aventis Pharma
Jun 2006 - Present (18 years 11 months)
Managed and supported Windows 2003 Enterprise Active Directory and Exchange Server 2003. Designed a company-wide backup system using ARC Serve and installed spam and virus filtering using Symantec/Norton Antivirus. Responsible for the configuration and maintenance of Cisco Routers and switches.
MIS Specialist
UN-United Nation – Health Program
Oct 2003 - Present (21 years 7 months)
Managed IT Support to ensure good service to internal users experiencing hardware, software, and network problems. Implemented and administrated a LAN of 28 Nodes and Microsoft Server (Windows 2003). Developed and administered database applications using Oracle Developer.
IT Specialist
Air Force - Egyptian Army
Oct 2000 - Present (24 years 7 months)
Responsible for the Financial and Budgeting Application, including administering, maintaining, and troubleshooting. Followed IT requirements (HW/SW) at the hired location. Configured and troubleshooted PCs, networks, and systems.
IT Trainee
Aventis Pharma (Hoechst Marion Roussel)
Jan 1997 - Present (28 years 4 months)
Participated in summer training within the IT Department for three months each year. Gained exposure to various IT functions and tasks. Assisted with basic IT support and learned about enterprise IT environments.
Education
Degrees, certifications, and relevant coursework
6th of Oct. University
B.Sc., Computer Engineering
Completed a Bachelor of Science degree in Computer Engineering. Studied core concepts and principles of computer hardware and software systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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