Mohammed Amuneh
@mohammedamuneh
Motivated graduate with experience in customer service and sales.
NigeriaWhat I'm looking for
I am a highly driven and enthusiastic graduate from the University of Abuja, with over 18 months of experience in customer service and sales. My journey began with an internship at Savana Farms Ltd, where I honed my skills in farm management and livestock care. I transitioned into a sales representative role, where I successfully scheduled meetings, assessed customer satisfaction, and introduced new products to farmers.
Most recently, I worked as a Call Center Agent at Tanks Unique Enterprises and Safar Road Rescue, where I excelled in upselling services, managing customer databases, and ensuring customer satisfaction through effective communication. My experience has equipped me with the ability to handle high-pressure situations with professionalism and empathy, making me a valuable asset in any customer-focused environment.
Experience
Work history, roles, and key accomplishments
Case Advocate
Krause and Kinsman Law Firm
Oct 2024 - Nov 2024 (1 month)
Acted as the primary contact for clients, assisted in case documentation, prepared legal materials, and maintained confidentiality.
Call Center Agent
Safer Road Rescue
Aug 2023 - Sep 2024 (1 year 1 month)
Handled incoming calls for towing services, assessed situations, dispatched trucks, and provided excellent customer service during emergencies.
Call Center Agent
Tanks Unique Enterprises
Dec 2022 - Oct 2023 (10 months)
Managed customer database, evaluated complaints, processed orders, and ensured customer satisfaction through effective communication.
Sales Representative
Savanah Farms Ltd
Mar 2022 - Nov 2022 (8 months)
Scheduled meetings, contacted customers for satisfaction assessments, recommended new products, and coordinated marketing and sales activities.
Internship Student
Savanah Farms Ltd
Aug 2021 - Sep 2021 (1 month)
Assisted in managing various farm administrative activities, including record keeping, quality assessment, equipment maintenance, and livestock management.
Education
Degrees, certifications, and relevant coursework
UAUniversity of Abuja
Bachelor of Agriculture, Agriculture
2017 - 2022
Grade: Second Class Honors
Graduated with a Bachelor of Agriculture, achieving Second Class Honors. The program provided a comprehensive understanding of agricultural practices, management, and sustainability.
Federal Government College Rubochi
O-Level Certificate, General Education
2011 - 2017
Completed O-Level Certificate, which included a broad curriculum aimed at preparing students for higher education and various career paths.
Holy-Cross Nursery and Primary School
Primary School Certificate, Primary Education
2005 - 2011
Achieved Primary School Certificate, laying the foundational skills in literacy, numeracy, and social development.
Availability
Location
NigeriaAuthorized to work in
Job categories
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