Looking for a job

Mohamed Fazan

@mohamedfazan1

Associate Product Owner at Comtronics Lanka improving a Fleet Management System through backlog prioritization, user stories, and fleet workflow enhancements.

Sri Lanka

Message

At Comtronics Lanka Pvt Ltd, I work on the Fleet Management System, gathering requirements and turning them into user stories. I manage and prioritize the backlog, and work with business and technical teams on features for vehicle management, bookings, pricing, availability, and inventory.

Earlier, I supported enterprise infrastructure for the Johnson & Johnson Project at HCL Technologies (Pvt) Ltd. At Hinstant Lank (Pvt) Ltd., I supported delivery of a digital concierge web and mobile platform used by over 100 hotels globally, and planned and analyzed digital content and email campaigns.

Experience

Work history, roles, and key accomplishments

Current

Associate Product Owner

Current

Comtronics Lanka Pvt Ltd

Jan 2025 - Present (1 year 9 months)

Worked with product and business teams to improve the Fleet Management System (FMS), customer data, and daily operations. Collected requirements, managed product backlog, and supported sprint planning, UAT, and releases.

Product Management Agile Scrum Jira Confluence User Stories Backlog Management UAT Fleet Management Stakeholder Management

System Support Engineer

HCL Technologies (Pvt) Ltd.

Provided 24/7 infrastructure support for enterprise systems in a high-availability environment. Supported Windows and Linux servers, VMware, and cloud platforms (AWS and Azure), handling critical incidents and coordinating with L2/L3 teams.

Windows Server Linux VMWare AWS Azure Incident Management ITIL Monitoring Tools ILO Troubleshooting

System Administrator

HCL Technologies (Pvt) Ltd.

Provided global service desk and system administration support focused on user access and identity management. Managed Active Directory, O365, email, and enterprise application access across Windows, AIX, and Citrix environments.

Active Directory Office 365 ServiceNow Remedy Windows Aix Citrix Identity Management Incident resolution

Project Coordinator

Hinstant Lank (Pvt) Ltd.

Supported the Project Manager in delivering a digital concierge web and mobile platform used by over 100 hotels globally. Coordinated stakeholders, tracked action items, and supported product development and testing.

Project Coordination Stakeholder Management Agile Testing Training Documentation

Junior Marketing & Office Coordinator

Hinstant Lank (Pvt) Ltd.

Handled general marketing activities and daily office administration while serving as a point of contact for clients. Supported coordination between internal teams and clients and contributed to meeting business targets.

Marketing Office Administration Client Coordination Communication Skills

Digital Campaign Executive

Hinstant Lank (Pvt) Ltd.

Planned and executed digital content and email marketing campaigns, including customer segmentation and retargeting based on hotel guest profiles. Monitored campaign performance and prepared reports for management.

Digital Marketing Email Marketing Segmentation Retargeting Google Analytics Campaign Management Copywriting