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Pium Tharuka

@piumtharuka

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Dynamic Business Analyst with expertise in IT support and software engineering.

Sri Lanka

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills and technical expertise in a collaborative environment, where I can contribute to innovative projects and drive business success.

I am a dynamic Business Analyst with a strong background in IT support and software engineering. My expertise lies in analyzing business processes, identifying improvement opportunities, and implementing innovative solutions that drive business success. I excel at bridging the gap between technical teams and business stakeholders, ensuring that both sides understand each other’s needs and objectives.

Throughout my career, I have developed strong analytical, problem-solving, and communication skills that enable me to thrive in fast-paced environments. I have successfully provided first-level technical support, developed software applications, and executed social media strategies to enhance brand engagement. My passion for leveraging technology to optimize operations and enhance business outcomes drives my commitment to delivering impactful results.

Experience

Work history, roles, and key accomplishments

Current

IT Support Associate

Current

MAS Holdings (Pvt) Ltd Bodyline

Sep 2023 - Present (1 year 8 months)

Provided first-level technical support to employees, troubleshooting hardware and software issues. Installed, configured, and maintained computer systems and network equipment while assisting in IT security measures.

Technical Support Troubleshooting IT Security Data Analysis Multitasking Problem Solving Computer Literacy Collaboration

Software Engineer Intern

UniroItSolutions

Jan 2023 - Sep 2023 (8 months)

Developed and maintained software applications using Java, Python, and C++. Collaborated with developers on various projects, reviewed code, and conducted testing to ensure software functionality.

Java Python Software Development Code Review Testing Problem Solving Spring Framework Microservices

Social Media Coordinator

td Office

Jul 2021 - Jan 2023 (1 year 6 months)

Developed and executed social media strategies to enhance brand awareness. Managed social media accounts, analyzed metrics, and collaborated with marketing teams to promote products.

Social Media Strategy Brand Awareness Content Management Data Analysis Collaboration Trend Analysis Communication

Education

Degrees, certifications, and relevant coursework

Cardiff Metropolitan University

Bachelor of Science, Software Engineering & Networking

2021 - 2024

Pursuing a BSc in Software Engineering & Networking, focusing on software development and networking principles. Engaged in hands-on projects and practical applications of theoretical knowledge.