Pium Tharuka
@piumtharuka
Dynamic Business Analyst with expertise in IT support and software engineering.
What I'm looking for
I am a dynamic Business Analyst with a strong background in IT support and software engineering. My expertise lies in analyzing business processes, identifying improvement opportunities, and implementing innovative solutions that drive business success. I excel at bridging the gap between technical teams and business stakeholders, ensuring that both sides understand each other’s needs and objectives.
Throughout my career, I have developed strong analytical, problem-solving, and communication skills that enable me to thrive in fast-paced environments. I have successfully provided first-level technical support, developed software applications, and executed social media strategies to enhance brand engagement. My passion for leveraging technology to optimize operations and enhance business outcomes drives my commitment to delivering impactful results.
Experience
Work history, roles, and key accomplishments
IT Support Associate
MAS Holdings (Pvt) Ltd Bodyline
Sep 2023 - Present (1 year 9 months)
Provided first-level technical support to employees, troubleshooting hardware and software issues. Installed, configured, and maintained computer systems and network equipment while assisting in IT security measures.
Software Engineer Intern
UniroItSolutions
Jan 2023 - Sep 2023 (8 months)
Developed and maintained software applications using Java, Python, and C++. Collaborated with developers on various projects, reviewed code, and conducted testing to ensure software functionality.
Social Media Coordinator
td Office
Jul 2021 - Jan 2023 (1 year 6 months)
Developed and executed social media strategies to enhance brand awareness. Managed social media accounts, analyzed metrics, and collaborated with marketing teams to promote products.
Education
Degrees, certifications, and relevant coursework
Cardiff Metropolitan University
Bachelor of Science, Software Engineering & Networking
2021 - 2024
Pursuing a BSc in Software Engineering & Networking, focusing on software development and networking principles. Engaged in hands-on projects and practical applications of theoretical knowledge.
Cardiff Metropolitan University
Higher National Diploma, Software Engineering and Computing
2021 - 2021
Grade: Second Class Upper
Completed HND in Software Engineering and Computing, gaining foundational knowledge in software development and computing principles.
Bandaragama National College
G.C.E. Advanced Level, Biological Sciences
2013 - 2018
Completed G.C.E. Advanced Level Examination with a focus on the Bio Stream, preparing for higher education in the field of technology.
Bandaragama National College
G.C.E. Ordinary Level, General Education
2013 - 2013
Completed G.C.E. Ordinary Level Examination, covering a broad range of subjects and laying the groundwork for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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