Mohamedamine Assirou

I'm currently supporting Rogers Telecommunications customers through IOS Call Center in Casablanca, providing professional customer service and technical assistance.

I listen actively to identify customer needs, resolve issues efficiently, and recommend solutions that meet customer and company objectives. I also promote additional lines, Wi-Fi and internet services, and mobile phones.

I identify sales opportunities, present relevant offers confidently, and close sales while working toward performance targets. I support retention by offering competitive solutions and maintaining strong customer relationships.

I bring strong communication, problem-solving, sales, and teamwork skills, and I work closely with colleagues to achieve individual and team goals.