Meryem Rguiag
@meryemrguiag
I resolve iOS technical issues and deliver multilingual customer support.
MoroccoWhat I'm looking for
At iO Solution, I provide technical support for iOS devices, diagnose customer issues, and assist with device troubleshooting and account-related inquiries.
I document customer interactions, manage support cases, and deliver professional service that meets quality standards. I'm motivated to keep developing my technical skills while creating excellent customer experiences in remote technical support, customer support, help desk, or AI training roles.
Experience
Work history, roles, and key accomplishments
Wireless Technical Support Agent
iO Solution
Jan 2026 - Present (8 months)
Provided technical support for iOS devices, diagnosed and resolved customer technical issues, and assisted with device troubleshooting and account-related inquiries. Documented customer interactions and managed support cases while delivering professional customer service.
Education
Degrees, certifications, and relevant coursework
Elhaj Mohammed Ennaciri
Baccalaureate, General
Grade: Good
Completed Baccalaureate with a Good grade.
Availability
Location
MoroccoAuthorized to work in
Salary expectations
Job categories
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