moesha marimira
@moeshamarimira
Operations Manager scaling property & hospitality systems through data-driven team leadership.
United StatesWhat I'm looking for
I’m an operations leader with 3+ years building and scaling systems across property, hospitality, and partner-facing teams. I currently manage revenue and distribution operations for a Property portfolio, coordinate cross-functional teams, and lead partner/vendor relationships that keep service quality high under pressure.
Previously, I led teams through workflow redesigns that measurably improved response times and guest satisfaction—one team I managed maintained a 4.9 review score throughout my tenure. With a BCom in Strategic Management and a postgraduate qualification in Business Intelligence, I combine operational leadership with a genuinely data-driven approach to decision-making.
Experience
Work history, roles, and key accomplishments
Revenue & OTA Distribution Manager
Blue Hour Housing
Dec 2025 - Present (7 months)
Manage revenue and OTA distribution operations for a property portfolio (Hotel Carolina), coordinating teams and partner/vendor relationships to maintain service quality.
Worked as Revenue & OTA Distribution Manager (Hotel Carolina) at Blue Hour Housing.
Provide consulting support focused on luxury guest experience and hospitality operations.
Founder overseeing projects and client account management while delivering preventive maintenance services.
Support partner success and relationship management using CRM and related business tools.
Led operations at Nox Cape Town, supporting team execution of day-to-day operational responsibilities.
Provided administrative operations and support management, including CRM-based customer support and account management.
Coordinated guest experience activities and support to help drive guest satisfaction.
Handling social media & CRM
Maintaining 4.9 review score
Guest Experiences Support Consultant
Nox Cape Town
Feb 2024 - Oct 2024 (8 months)
Provided operations and guest experience support, including guest service management and administrative assistance.
Worked as Operations & Guest Experiences Support Consultant at Nox Cape Town.
-Member of Forbes Black, actively participating in community initiatives.
-Supported various Forbes Black events, contributing to their success and impact.
-Engaged in networking and collaboration with other members to promote diversity and inclusion.
-Demonstrated a commitment to social responsibility and community involvement through Forbes Black membership
- Office Admin
Co-founded Lash Medy and worked across business administration, e-commerce, and social media marketing.
Led a small team through daily operations, task delegation, and performance coaching.
Hosted properties and supported guests with customer experience and property management activities.
Supported recruitment, onboarding, and cross-team collaboration for an international HR consultancy.
Supported customer experience operations, including guest/customer support using booking and support tools.
Managed customer service, bookings, and sales for a mobile repair and accessories business.
Assisted management with daily retail operations, marketing initiatives, and inventory control.
Education
Degrees, certifications, and relevant coursework
Regent Business School
Post graduate diploma, business Intelligence
IIE Varsity College
Bachelor of Commerce - BCom, Strategic management
Alison
Diploma, Management Information Systems
Camps bay high school
High school / secondary diplomas and certificates
Regent Business School
Postgraduate Diploma, Business Intelligence
Completed a postgraduate diploma in Business Intelligence at Regent Business School.
IIE Varsity College
Bachelor of Commerce, Strategic Management
Earned a Bachelor of Commerce (BCom) with a focus on Strategic Management at IIE Varsity College.
Camps Bay High School
Secondary diplomas and certificates, Secondary education
Completed high school and secondary diplomas/certificates at Camps Bay High School.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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