Miyah Bullard

I’m a dedicated Customer Service Representative with 5-6 years of proven success delivering exceptional support, resolving customer issues efficiently, and building strong client relationships. I handle high-volume inquiries via phone, email, chat, and social media with a calm, solution-focused approach, and I’m committed to exceeding performance targets while improving customer satisfaction.

In my recent Patient Coordinator role at Max Health, LLC, I managed executive calendars, scheduled meetings, maintained office supplies inventory, and helped organize company events for seamless execution. Previously, as a Call Center Representative/Customer Service at Conduent, I responded to product, service, account, and billing questions; maintained and updated customer records; and documented interactions for auditing and reporting while meeting metrics like handling time, quality scores, productivity, and first-call resolution.