Mitali Kadakia
@mitalikadakia
Detail-oriented inside sales representative with strong communication skills.
What I'm looking for
As an Inside Sales Representative at Elite Body Sculpture, I excel in engaging with leads through various communication channels, averaging over 80 calls daily. My role involves converting leads into consultations by providing detailed information about our services and addressing any inquiries. I leverage my consultative selling skills to gauge interest and strategize effectively to close sales.
Previously, I served as the Primary Clinic Coordinator at Toronto Eyelid Surgery, where I managed front desk operations, coordinated referrals, and assisted in consultations. My experience in the medical field has equipped me with knowledge of various treatments and products, allowing me to provide tailored recommendations to patients. I am committed to delivering exceptional service and ensuring a positive experience for every client.
Experience
Work history, roles, and key accomplishments
Primary Clinic Coordinator
Toronto Eyelid Surgery
Sep 2022 - Nov 2023 (1 year 2 months)
Managed comprehensive front desk operations, including patient inquiries, scheduling, and payment collection. Assisted in the operating room and provided detailed information on medical-grade products and surgical options, contributing to sales closures.
Personal Support Worker
Altamont Care Community
Oct 2021 - Dec 2021 (2 months)
Provided essential day-to-day care for senior residents, assisting with activities of daily living such as feeding, toileting, and transfers. Successfully implemented individualized care plans for up to 12 patients during 8-hour shifts.
Inside Sales Representative
Elite Body Sculpture
Nov 2023 - Present (1 year 7 months)
Managed high-volume inbound leads, averaging 80+ calls daily, and leveraged communication tools like Intercom and RingCentral to engage with potential clients. Successfully converted leads into in-person and virtual consultations by providing detailed explanations of services and pricing.
Temporary Packager
The Hillman Group
Aug 2020 - Feb 2021 (6 months)
Performed packaging of heavy materials of various sizes into hand-made boxes for 8 hours daily. Ensured efficient and accurate preparation of items for shipment.
Education
Degrees, certifications, and relevant coursework
Unknown
Certificate, Personal Support Worker
Obtained a Personal Support Worker (PSW) Certificate, gaining essential skills to provide daily care and support to individuals. Focused on aiding with activities of daily living, transfers, and implementing care plans.
Ryerson University
Bachelor of Science, Biomedical Science
Completed a Bachelor of Science degree with a specialization in Biomedical Science. Studied various aspects of biomedical sciences, preparing for roles in healthcare and related fields.
Woburn Collegiate Institute
Highschool Diploma, General Studies
Achieved a Highschool Diploma, completing secondary education and building foundational knowledge across various subjects. Prepared for further academic pursuits and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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