At Fortun5, I gathered information, assessed callers’ needs, and helped coordinate care between patients, insurance companies, and medical staff. I also handled confidential information and worked to deescalate difficult conversations.
At Tramonatana Inc, I generated leads through cold calling, email campaigns, and social media marketing, and identified prospects for new business opportunities.
At Palma Travel Agency, I managed bookings and invoicing, offered tailored travel recommendations, and helped customers with passport and visa applications.
I also worked as a software tester and AI trainer with Test OI, uTest, and Freelancer. Earlier, I worked as a receptionist and sales assistant at Luftner Cruises and progressed from Chef Assistant to junior chef.

